Customer Service Representative

4 weeks ago

Mandaluyong, Philippines Smoothlink Technologies Inc Full time

Job Summary We are Smoothlink Technologies Inc., a leading global eCommerce company with a strong presence across the US, Canada, and Europe, and offices in major cities worldwide. We’re looking for passionate Customer Service Representatives who are excellent communicators and natural problem-solvers. You'll be joining us as a full-time, in-house team member . Whether you're a recent graduate or still completing your studies, if you're responsible and enjoy helping others, we want to hear from you This position offers a 5-day work week with a shifting schedule , depending on operational needs. What You’ll Do Talk to customers via calls, email, or chat—before and after the sale Assist with promotions like cashback and loyalty programs Follow up with leads and keep relationships strong Spot opportunities to upsell and cross-sell—and make it look easy Track your progress and hit your performance goals Collaborate with a team that supports, celebrates, and grows together What We’re Looking For eCommerce Customer service or Sales-related is a plus BPO experience is also highly valued. Organized, coachable, and goal-oriented A go-getter attitude with strong communication skills Why Join Us? Competitive salary package HMO Benefits after regularization Complete government-mandated benefits (SSS, PhilHealth, Pag-IBIG, 13th Month Pay, etc.) Performance based incentives Incentive trips for top performers. Work hard and explore the world Join a fun, high-performing, and multilingual team Opportunities to learn and grow through cross-training and upskilling Recognition and rewards for your outstanding performance Work on exciting campaigns supporting global brands Interested applicants may send their Updated Resume/CV to #J-18808-Ljbffr

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