Communications Trainer

5 days ago

Cebu City, Philippines Level Up Business Process Outsourcing Services OPC Full time

We are looking for a Communication Trainer who will lead communication and soft skills development programs for professionals in collections and customer service. The role involves creating dynamic training experiences, delivering impactful sessions, and mentoring participants to achieve high-performance standards. The ideal candidate has a proven track record of coaching individuals, facilitating engaging learning environments, and using data-driven insights to improve team performance.

Responsibilities:

  • Training Delivery: Conduct engaging communication and soft skills training sessions.
  • Program Development: Design, develop, and enhance training materials and assessment.
  • Coaching & Mentorship: Provide one-on-one and group coaching.
  • Content Management: Leverage LMS platforms and other training tools.
  • Performance Analysis: Evaluate training effectiveness.
  • Stakeholder Collaboration: Work closely with leaders and other departments.
  • Continuous Improvement: Stay updated on industry best practices.
  • Bachelor’s Degree in English, Communication, Education, or a related field
  • Experience Minimum 2 years of training experience focused on communication, soft skills, or customer engagement
  • Negotiation & objection handling
  • Conflict resolution
  • Customer engagement & persuasion techniques
  • Coaching and mentoring for performance
  • Proficiency in LMS platforms, training tools, and assessment systems
  • Excellent verbal and written English skills, with the ability to train participants at different competency levels
  • Strong problem-solving and assessment skills; ability to customize training based on performance data
  • Nice-To-Have: Train-the-Trainer, NLP, Communication Skills, or other relevant certifications
#J-18808-Ljbffr

  • Communications Trainer

    5 days ago

    Cebu City, Philippines Moder Solutions Full time

    On-site - Cebu 1-3 Yrs Exp Bachelor Full-time Share Job Description Employee Recognition and Rewards Government Mandated Benefits Insurance Health & Wellness Others Company Social Events Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave Read More Moder Solutions is seeking an experienced ‘Communication and Soft Skills Trainer’ ...

  • Communication Trainer

    24 minutes ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱34,000 - ₱40,800 per year

    Qualifications:Minimum 1 year exp as Trainer in a BPO settingGood communication skillsCompleted at least 2nd year college (must have a TOR)Amenable to work onsiteWhat's in it for you?Earn up to 34,000 salary + 20% night differentialQuarterly incentivesHMO on day 1Other perks and benefits will be discussed during the hiring process

  • Communication Trainer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Moder Solutions Inc. Full time ₱40,000 - ₱60,000 per year

    Moder Solutions is seeking an experienced 'Communication and Soft Skills Trainer' to join the Learning & Development team. The trainer will be responsible for designing and delivering comprehensive training programs aimed at enhancing communication, assertiveness, and customer interaction skills of analysts handling collections and customer service calls....

  • Communication and Soft Skills Trainer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time $104,000 - $130,878 per year

    A Communication & Soft Skills Trainer is responsible for designing, developing, and delivering training programs to enhance employees' communication, interpersonal, and professional skills. They assess training needs, create engaging content, conduct workshops, and provide coaching to improve verbal and written communication, customer service, conflict...

  • BPO Communications Trainer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱104,000 - ₱130,878 per year

    Qualifications:At least 3 years communication skills trainer experienceCollege GraduateMust have experience in module creationHas experience with coaching and mentoring teamsCan start ASAPPerks and Qualifications:Fixed Weekends OffEquipment's providedHMO Day 1 including 1 DependentCompetitive salaryGenerous vacation and leave policies to support work-life...

  • BPO Communications Trainer

    7 days ago

    Cebu, Philippines TASQ Staffing Solutions Full time

    About the job: Communications Trainer (Cebu) | Hybrid Work Setup: Hybrid (Onsite during training period) | Cebu Start Date: ASAP Nature Of The Account: Talent Skilling Type of Support: Support Shift: 2PM to 11PM Qualifications: Bachelor's Degree With at least 1 year of experience as a trainer (any field). Open to processing trainers, even if they...

  • Strategic Communication Trainer

    1 week ago

    Angeles City, Central Luzon, Philippines beBeeEnglish Full time $18,000 - $30,000

    Job OpportunityWe are seeking a trainer to help transform our clients' communication skills, making them more competitive in today's dynamic business world.As a trainer, you will be conducting lessons online for business professionals and executives. You may have a CEO, senior manager of a top company, scientist, doctor, lawyer, or other professional as your...

  • Trainer

    6 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱396,000 - ₱408,000 per year

    2nd year completed/College GradMinimum 1 year exp as TrainerPreferred: retail background, but can be a trainer for any customer service accountsGood communication skillsWill do a demo based on any customer service approachLocation: Cebu IT ParkWork Schedule: Night ShiftWork Setup: OnsiteJob Type: Full-timePay: Php33, Php34,000.00 per monthWork Location: In...

  • Professional Communication Trainer

    1 week ago

    Tarlac City, Central Luzon, Philippines beBeeCareer Full time ₱50,000 - ₱70,000

    Corporate English training is a vital component of any organization's global strategy.About the RoleWe're seeking talented professionals to join our team as Corporate English Trainers. As a trainer, you will have the opportunity to enhance the professional communication skills of corporate employees across various industries.Key ResponsibilitiesDeliver live...

  • Trainer CSR

    6 days ago

    Cebu City, Central Visayas, Philippines The HIRD Corp. Full time ₱900,000 - ₱1,200,000 per year

    We are seeking a qualified and dedicated Trainer – E-Commerce to join our team. The ideal candidate will be responsible for facilitating training programs, enhancing employee skills, and ensuring learning effectiveness within customer service and e-commerce operations.Qualifications:At least 2nd year college level or a college graduateMinimum of 1 year...