AU Credit Assessment | Unsecured Lending Team Lead

Overview

AU Credit Assessment | Unsecured Lending Team Lead — Genpact, Muntinlupa City, National Capital Region, Philippines

Genpact is an advanced technology services company delivering value to global enterprises through AI, data, and digital solutions. This role focuses on leading unsecured lending credit assessment activities within a fast-moving, tech-driven environment.

• Managing workflow from a central queue in a timely manner
• Completing credit verification checks (income, General Living expenses, NCCP requirements, security and others) to ensure application input is meeting bank policies and responsible lending requirements
• Managing the end to end assessment of the lending process through to decision
• Preparation of files and ensuring all required documentation is included in submissions
• Understand key requirements of credit to ensure lending applications are completed in line with bank policies
• Understanding of computer systems to ensure records accurately reflect customer position
• Work with Credit team to ensure objectives are met in timely manner
• Adherence to compliance regulations and manage any potential risks
• Contribute to process improvement and quality framework
• Liaise with third party brokers, clients and stakeholders
• Getting results that help our customers achieve their financial lifestyle goals

Minimum Qualifications / Skills

• Managing workflow from a central queue in a timely manner
• Completing credit verification checks (income, General Living expenses, NCCP requirements, security and others) to ensure application input is meeting Bank policies and responsible lending requirements
• Managing the end to end assessment of the lending process through to decision
• Preparation of files and ensuring all required documentation is included in submissions
• Understand key requirements of credit to ensure lending applications are completed in line with bank policies
• Understanding of computer systems to ensure records accurately reflect customer position
• Work with Credit team to ensure objectives are met in timely manner
• Adherence to compliance regulations and manage any potential risks
• Contribute to process improvement and quality framework
• Liaise with third party brokers, clients and stakeholders
• Getting results that help our customers achieve their financial lifestyle goals

Preferred Qualifications / Skills

• Tertiary education within business/financial services
• Prior-experience in Retail Banking/Mortgage or Finance industry
• Highly proficient in MS Office
• Strong written and verbal communication skills
• Excellent interpersonal skills
• Excellent analytical and problem-solving skills
• Good conceptual knowledge and strong exposure to Banking Mortgage Operations
• Proficient in working in an agile environment and demonstrate high attention to detail
• Capable of working independently on managing respective portfolios and delivering within stipulated timelines
• Capable of assisting management by providing process improvement ideas to reduce waste and improve efficiency
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness, built on integrity and inclusion, allow ideas to fuel progress

Additional Genpact information: Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.

Genpact is not responsible for any third-party scams. Protect yourself from employment-related scams and contact only official Genpact channels for application processes.

• Mid-Senior level

• Full-time

• Management, Quality Assurance, and Finance

• Business Consulting and Services
• Outsourcing and Offshoring Consulting
• IT Services and IT Consulting