Patient Accounts Representative

6 days ago


Imus, Philippines MicroSourcing Full time

Patient Accounts Representative Location: Metro Manila Work setup & shift: WFH | Night shift Why join MicroSourcing? Competitive Rewards: Above-market compensation, healthcare coverage day one (plus dependents), paid time-off with cash conversion, group life insurance, and performance bonuses. Collaborative Spirit: Company-sponsored events that promote teamwork. Work‑Life Harmony: Structured schedules that balance professional and personal life. Career Growth: Continuous training and advancement opportunities. Inclusive Teamwork: A diverse and inclusive environment. Role Overview As a Patient Accounts Representative, you will manage billing and account-related inquiries for patients, ensuring accurate processing of claims, timely payment posting, and clear communication regarding account balances. Key Responsibilities Review and process patient accounts for billing accuracy. Handle patient inquiries regarding billing, claims, and account balances. Post payments, adjustments, and refunds to patient accounts. Investigate and resolve discrepancies in billing or insurance claims. Follow up on unpaid or denied claims with insurance providers. Ensure compliance with HIPAA and patient confidentiality standards. Prepare and maintain accurate patient account records and reports. Collaborate with patients, insurers, and internal teams to resolve account issues. What You Need Non‑negotiables / Minimum Requirements At least 1‑2 years of experience in healthcare billing, patient accounts, or revenue cycle management. Knowledge of insurance processes, claim submissions, and payment posting. Strong English communication skills (written and verbal). Excellent organizational and problem‑solving abilities. Familiarity with HIPAA and healthcare compliance requirements. Preferred skills/experience Experience with US healthcare or payer systems. Proficiency with EMR/EHR and billing software. Strong analytical skills with high attention to detail. About MicroSourcing With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. Our commitment to 100% YOU MicroSourcing firmly believes that our company’s strength lies in our people’s diversity and talent. We foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We celebrate every individual’s contribution to our collective success and growth. For more information, visit Terms & conditions apply #J-18808-Ljbffr



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