Shift Manager

4 weeks ago

Manila, Philippines RVGS Corporation Full time

Responsibilities

  • Plans, organizes, coordinates and supervises the operations of an assigned section of the store during assigned shift to achieve performance targets without sacrificing quality, cleanliness and service.
  • Plan, check, inspect and prepare store section before start of day to ensure that section is ready to efficiently and effective operate in accordance with operating standards.
  • Reports immediately all deviation from operating standards so action can be taken to minimize problems, complaints and unnecessary expenses.
  • Maybe assigned to open or close store after store hours.
  • Monitor, control and supervise the operations to ensure the check and balance in the store are maintained by closely adhering to all company policies, systems and procedures, and rules and regulations.
  • Implement, coordinate and monitor promotional plans and storewide programs to meet marketing plans and forecasts.
  • Prepares accurate and timely section reports with variances on time.
  • Settles all disputes and complaints with guests, which cannot be handled by team members.
  • Maintains discipline among Team Members at the same time motivate them to improve their performance.
  • Conducts orientation and retraining programs and seminars for team members to continuously improve operating efficiency and performance
  • Executes other directives from the superior.
Qualifications
  • Preferably with experience as a restaurant or fast-food chain manager, with at least 1 - 3 years.
  • Willing to work at Lucky Chinatown Mall.
  • Strong leadership skills with an affinity for capacity development.
  • Excellent conflict resolution abilities.
  • Innovative, trustworthy, and impartial.
  • With experience or knowledge in doing profit and loss report, sales report, inventory and ordering.
  • Willing to undergo training.
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