Call Center Agent

4 weeks ago


Bulacan Philippines Buscojobs Full time

Call Center Agent

Posted today

Job Description

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

Responsibilities
  • Assist customers with inquiries, complaints, and questions about products and services.
  • Take orders, process returns, and provide information to help customers make informed decisions.
  • Support sales by explaining product features and resolving issues that impact customer satisfaction.
Perks / Benefits
  • Medical HMO Insurance up to 400K effective on day 1 (up to 3 dependents)
  • P10,000 Worth of Medicine
  • Reimbursement on top of the HMO
  • Incentives
  • Company Christmas gift
  • Company events
  • Flexible schedule / Flextime
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
Qualifications
  • College Graduate with 7 months BPO Experience
  • College Undergraduate with at least 1 year BPO Experience
  • Excellent Communication Skills
  • Amenable to work onsite
  • Experience: Customer Service Representative: 1 year (preferred)
  • Language: English (preferred)
Salary

Php22,000.00 - Php35,000.00 per month

Schedule
  • 8 hour shift
  • Flexible shift
  • Holidays
  • Overtime
  • Weekends
Supplemental Pay
  • 13th month salary
  • Bonus pay
  • Overtime pay
  • Performance bonus
Location

Taguig City: Reliably commute or planning to relocate before starting work (preferred)

Education

Bachelor's (preferred)

Experience

Customer Service Representative: 1 year (preferred)

Language

English (preferred)

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