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Customer Service Representative

2 months ago

Cebu City, Philippines SourceXpert Business Services Co. Full time
Concentrix
Customer Service Representative

A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.

Responsibilities:
Answering incoming calls from customers
Sorting out customers’ inquiries or requests
Ensuring that customers’ requests are managed in an appropriate and timely manner
Developing, organizing, and maintaining accurate files
Maximizing different Concentrix and client-based tools and applications for customer management and servicing
Delivering a high caliber of service in a friendly, confident, and informed manner

Requirements:
College graduate, College Level, Associate Degree with or without experience.
We accept CUG, SHS/HS graduate with at least 6 months of experience.
Good to excellent English communication skills
Excellent customer service, problem-solving, and multitasking skills
Computer literate
Can start ASAP

Offer:
Up to Php 25.5k salary offer
Plus allowances
Monthly performance incentives
Leave Credits
Insurance Coverage
HMO
Career development and advancement opportunities

Apply now and be part of our team
#JoinCNXC now and let’s be #DifferentTogether