BPO Quality Analyst

3 weeks ago


Muntinlupa, Philippines IGT Solutions Full time

Overview

IGT Solutions Muntinlupa City, National Capital Region, Philippines

Job title

BPO Quality Analyst

IGT Solutions Muntinlupa City, National Capital Region, Philippines

Responsibilities
  • Analyzes and tests financial processes and systems, ensures compliance with regulatory standards, validates data accuracy, identifies and resolves issues, and collaborates with stakeholders
Qualifications
  • Graduate of any Bachelor’s degree with at least 1-2 years of working experience in BPO/Call Center - customer service/sales/travel account experience is required.
  • Candidates should have prior experience working in the FinTech industry or with FinTech projects that has worked on
  • Candidate must have excellent spoken & written English communications skills and strong analytical and listening skills
  • Willing to work on-site in a flexible shifting or rotational schedule within 24/7 work hours.
Seniority level

Associate

Employment type

Full-time

Job function
  • Quality Assurance
Industries
  • Business Consulting and Services

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