Call Centre Manager

Job Description The Tier 2 Call Taker plays a critical role in managing escalated customer inquiries, troubleshooting service-related issues, and assisting with appointment scheduling for home services. This role requires excellent communication, problem-solving, and organizational skills to ensure customer satisfaction and operational efficiency. Employee...

Responsibilities Provide first-class customer service to Korean-speaking clients via phone, email, and other communication channels Respond to inquiries, address concerns, and resolve issues in a timely and professional manner Effectively communicate complex information in both Korean and English Maintain detailed records of all customer interactions and...

On-site - Bulacan No Exp Required High/Senior High School Full-time Job Description Employee Recognition and Rewards Employee of the Month Award, Incentives Government Mandated Benefits Insurance Health & Wellness HMO Company Equipment, Open Workspace Professional Development Job Training Maternity & Paternity Leave, Sick Leave Work-Life Balance ...

Job Summary: The Training Manager is responsible for designing, implementing, and managing training programs that enhance the skills, knowledge, and performance of Global Operations staff. This role plays a key part in ensuring high-quality customer service by delivering effective onboarding, upskilling, and continuous learning initiatives. The Training...

Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Day Shift for Call Center Representatives Hybrid Job Description Job Responsibilities: Using a computerized system, responds to customer questions in a call center environment. May carry out one or more of the following: Responds to telephone inquiries and complaints using standard scripts and procedures. Gathers information, researches/resolves inquiries...

Overview Assistant Manager-Partner Operations-Operations role focusing on managing inbound calls for policy servicing and driving service excellence in an inbound contact centre across multiple brands and products. Responsibilities Manage a team handling inbound calls for policy servicing and updating client systems with changes required for multiple...

Job Description About Us Yoonet is more than just another BPO. We're a proudly New Zealand family-owned company that's called Balanga, Bataan home for over 10 years. We specialise in connecting talented Filipinos with businesses across Australia and New Zealand, creating pathways to meaningful international careers right here in your hometown. About the Role...

Job Description Employee Recognition and Rewards Performance Bonus, Employee of the Month Award Government Mandated Benefits Insurance Health & Wellness HMO Company Equipment, Employee Discount, Free Meals, Open Workspace Professional Development Job Training Birthday Leave, Family Medical Leave, Maternity & Paternity Leave Work-Life Balance Flexible Hours...

Trust Management Centre Overview Administrative Assistant to support daily operations, assist in managing client records, coordinate office activities, and ensure smooth communication within the team and with clients. Responsibilities Support daily operations as an Administrative Assistant, including managing client records, coordinating office...