eCommerce Customer Service Specialist
1 day ago
eCommerce Customer Service Specialist (Custom Production) Join to apply for the eCommerce Customer Service Specialist (Custom Production) role at MicroSourcing . Position: eCommerce Customer Service Specialist (Custom Production) Location: IT Tower 2, Cebu City Work setup & shift: Onsite | Day shift Why join MicroSourcing? Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses. A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities. Work‑Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements. Career Growth: Take advantage of opportunities for continuous learning and career advancement. Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture. Your Role As an eCommerce Customer Service Specialist , your initial focus (3‑6 months) will be highly specialized in B2B production and customization coordination. You will ensure the seamless transition of custom uniform orders from approval to production. Coordinate the end‑to‑end post‑purchase embroidery process for B2B clients, prioritizing accuracy and minimizing production errors. Create artwork proofs by making minor adjustments (color, file type, element removal) and visualizing client logos on chosen garments using Adobe Photoshop or similar tools. Liaise with internal decoration and sales teams to accurately book and schedule embroidery jobs and organize swatch samples for client approval. Manage faulty garment and returns processes, liaising with both the customer and internal product/accounts teams. Enter and update customer details accurately in the CRM and NetSuite (ERP/order management) systems, ensuring data integrity for production. Respond to web‑based customer embroidery queries via email in line with the client's tone and service standards. Work closely with onshore teams via internal tools (Slack, CRM, NetSuite, Commerce Tools, etc.) to ensure a seamless workflow. What You Need Non‑negotiables 1‑2+ years of professional experience in customer service, web support, or specialized production coordination. Proven attention to detail and organizational skills for managing complex B2B fulfillment workflows. Demonstrated experience using a CRM (e.g., HubSpot) and ERP (NetSuite or comparable Order Management System). Strong organizational and written communication skills for managing email and internal documentation. Preferred Skills/Expertise Familiarity with the clothing, apparel, or uniform industry, including knowledge of sizing, fit, fabric types, and the embroidery/customization process. Basic proficiency with design software like Adobe Photoshop, Canva, or GIMP (e.g., placing logos/artwork on garment photos for customer proofing). Proficiency with Microsoft Office/Google Workspace tools for reporting and tracking. Experience in sales administration or quoting within an ERP/Order Management System. Pro‑active and friendly personality with a strong “customer‑first” mindset. Terms & conditions apply. Seniority level Entry level Employment type Full‑time Job function Management and Manufacturing Industries: Outsourcing and Offshoring Consulting #J-18808-Ljbffr
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Digital Commerce
1 day ago
, Bulacan, Philippines NESTLE BUSINESS SERVICES AOA INC Full timePOSITION SNAPSHOT Location: Open slots for Meycauayan, Bulacan, PH Company: Nestlé Business Services Full-time Bachelor’s Degree Position Summary Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life...
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Ecommerce Specialist
4 weeks ago
, Metro Manila, Philippines Buscojobs Full timeGet on the fast-track to in-demand jobs in under 6 months with Google Career Certificates. Get on the fast track to in-demand jobs in technology, retail, finance, energy, and more. Learn SEO & SEM Basics.Plan Marketing Strategy. Become a digital marketer. Courses: DigitalMarketing, Content Marketing. Amazon Ecommerce Specialist (Can Start Asap) – Makati ...
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Ecommerce Operations Specialist
4 weeks ago
, Metro Manila, Philippines Buscojobs Full timeEcommerce Specialist (Amazon) - Up to 45k Makati, National Capital Region M & J Solutions Provider - Recruitment Posted today Job Description Responsibilities: Provide ecommerce operations support for Amazon listings; manage customer interactions; ensure accurate product information; coordinate with internal teams to resolve issues and optimize performance....
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Ecommerce Specialist
3 days ago
, Metro Manila, Philippines Fil-Pacific Apparel Corporation Full timeMajor men's and women's apparel manufacturing and retail across the Philippines with well over 100m USD in ARR. Covering brands Jag, Lee, Wrangler, Tribal, USPA, and beyond! Responsibilities Manage and optimize our online sales channels on TikTok, Lazada, Shopee, and Shopify platforms. Develop and implement effective strategies to drive traffic, increase...
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Ecommerce Specialist
1 week ago
, Metro Manila, Philippines Fil-Pacific Apparel Corporation Full timeOverview Major men's and women's apparel manufacturing and retail across the Philippines with well over 100m USD in ARR. Covering brands Jag, Lee, Wrangler, Tribal, USPA, and beyond! Job Description We are seeking a talented and experienced Ecommerce Specialist with in-depth knowledge and hands-on experience using Tiktok, Lazada, Shopee, and Shopify...
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eCommerce Content Specialist
2 weeks ago
Philippines Podean Full time ₱600,000 - ₱1,200,000 per yearContent Specialist Podean is the leading global marketplace marketing agency. We work with progressive brands across the globe to unlock potential on Amazon, Target, Walmart, and other marketplaces. Our services span eCommerce strategy, content creation and optimization, media management, retail operations, data and analytics, consulting, and social...
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Ecommerce Specialist
2 weeks ago
, Metro Manila, Philippines Fil-Pacific Apparel Corporation Full timeCo-Owner at Fil-Pacific Apparel Corporation About the Company: Major men's and women's apparel manufacturing and retail across the Philippines with well over 100m USD in ARR. Covering brands Jag, Lee, Wrangler, Tribal, USPA, and beyond! Overview We are seeking a talented and experienced Ecommerce Specialist with in-depth knowledge and hands-on experience...
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Ecommerce Partner Program Specialist
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeJob Description Ecommerce Partner Program Specialist – Pasig, Palawan One year experience in selling e-learning platform Has an in-depth understanding of Learning Management System Excellent in conducting online video presentations Excellent knowledge of relevant programs: MS Office, Google Drive, social media, online apps such as Skype, Zoom,...
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eCommerce Account Management Specialist
9 hours ago
Philippines Multiplymii Full time ₱400,000 - ₱600,000 per yearPosition Type: Full TimeLocation: Philippines (Remote)Schedule: Mon - Fri, 8am-5pm ESTAbout the CompanyOur US-based client is a CPG brand in the health and wellness space selling on a variety of third-party online marketplaces (channels).About the RoleAs an eCommerce Account Management Specialist, you will you be managing and optimizing product listings...
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Ecommerce Copywriter
2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeJob Descriptions Online Sales Assistant PHILCORYOU TRADING CORPORATION is hiring a Full-time Online Sales Assistant in Las Piñas, NCR. Available to work: Monday to Friday (Morning) Financial Advisor Looking to earn extra income without giving up freedom? This flexible opportunity is designed for people who want to work on their own schedule and generate...
