Sr. HR and US Payroll Specialist

2 weeks ago

Cagayan de Oro, Philippines Tutor Me Education Full time

Tutor Me Education is reshaping how students learn

About the Role:

This role will report to the Director of Payroll & Billing and be responsible for day-to-day data entry related activities for Payroll & Billing, and backup to Human Resources. This position will partner with market teams to ensure timely accurate payroll & billing, including following up on outstanding invoices. The successful person will exhibit a sincere customer service orientation to build working relationships with clients and market teams to ensure accurate and timely data processing. They will exemplify and champion the Company's values of providing quality service to all associates and clients.

What You'll Do:

  1. Payroll and Billing
    • Process requests for Tutor Me Education clients and order setup.
    • Process and transact ‘normal’ payroll processing for non-specialized client requests.
    • Transact entries in 3rd party billing systems.
    • Ready supporting attachments for billing.
    • Daily, weekly, monthly, and periodic Avionte order and assignment housekeeping.
    • Monitor and address level 1 work orders.
    • Research client, customer, and associate escalations.
    • Confirm and address direct deposit setups.
  2. Sales Operation
    • Sales administration support.
  3. General Support
    • Assist and participate in data efforts for special projects.
    • Monitor and respond to emails.
  4. Human Resources
    • Daily, weekly, monthly, and periodic Tutor Me Education employee housekeeping.
    • Research client, customer, and associate escalations.
    • Verify and activate employee records.
    • Monitor and address level 1 work orders.
    • Conduct contractual internal audits and gaps analysis.
  5. Technology
    • Monitor and address level 1 work orders.
    • Order, monitor, and schedule timekeeping clock setups.
    • Monitor secondary system and escalate abnormalities.
    • Monitor shared mailboxes and route applicable items to proper owner.
    • Complete technical reviews to ensure systems match intentions.
    • Daily, weekly, monthly, and periodic system housekeeping.

Compensation: ₱40K–₱45K a month

What You Bring:

  • University graduate.
  • English fluency required – any knowledge of Spanish is a bonus.
  • Computer proficient & systems savvy – MS Office/Google Suite, Quickbooks, (capable of learning new software quickly if no prior experience).
  • 2-4 years experience ideal.
  • Access to sufficient computer equipment & internet access at office and at home.
  • May be required to work beyond normal scheduled hours when necessary and may be subject to call-back during emergency conditions.

Don't meet every single requirement? At Tutor Me Education we are committed to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but you don't feel 100% aligned with the qualifications, we encourage you to apply anyway. You may just be the right fit for this or other roles.

Work Environment: Fully Remote

Benefits: PTO, etc.

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