HubSpot Specialist
3 weeks ago
Overview
HubSpot Specialist role at RunRemote. Location: Makati, National Capital Region, Philippines. This is a full-time, 100% remote position with standard working hours (9:00 am - 5:00 pm Sydney Time).
Responsibilities- Lead onboarding of new client HubSpot accounts, including setup, configuration, and workflow creation.
- Liaise directly with clients to gather and clean data, migrate from other platforms, and configure HubSpot according to business needs.
- Ensure seamless transitions by managing change processes and avoiding automation misfires during migrations.
- Configure and optimise Sales and Marketing Hubs (with Service Hub exposure as a plus).
- Build and maintain workflows, automations, pipelines, dashboards, and reports.
- Advise clients on HubSpot best practices, recommending improvements to processes, data structures, and reporting.
- Provide guidance and diplomatically challenge client requests that are not aligned with best practices, offering well-considered alternative solutions.
- Provide regular updates, reporting improvements, and automation enhancements for clients (retainers).
- Participate in client meetings alongside account managers to provide technical clarity.
- Deliver documentation and run Zoom-based training sessions for clients on using HubSpot.
- Maintain and improve the agency’s internal HubSpot reporting, workflows, and automations.
- Support leadership with ad hoc HubSpot requests, data cleanup, and reporting tweaks.
- 3–5 years of hands-on HubSpot experience, ideally in an agency or client-facing environment.
- Strong background in HubSpot Sales Hub and Marketing Hub; Service Hub exposure is a plus.
- Experience migrating data and workflows from other CRMs (e.g., GoHighLevel to HubSpot).
- Skilled in setting up workflows, automations, dashboards, lead scoring, and reporting.
- Familiarity with Zapier for integrations (coding not required, backend support provided).
- Excellent verbal and written communication skills; comfortable leading client calls and training sessions.
- Strong documentation skills for creating client-facing guides and internal process docs.
- Self-starter with strong time management, prioritisation, and problem-solving abilities.
- Confident in pushing back tactfully and providing expert guidance when client requests may not align with best practices.
- $50 Internet Allowance
- $50 HMO allowance
- 20 days Paid Time Off
- Mid-Senior level
- Full-time
- Other
- Outsourcing and Offshoring Consulting
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