Medical Billing Specialist – Collections
3 weeks ago
Job Description
Role Overview: As the Insurance Claims Assistant Manager, you will play a pivotal role in managing and overseeing all aspects of insurance claims related to our ride-hailing operations. You will be responsible for ensuring timely and accurate processing of claims, maintaining compliance with insurance policies and regulations, and implementing effective strategies to minimize claim-related risks. Additionally, you will lead a team of Insurance Claims Assistants, providing guidance, training, and support to ensure high performance and productivity.
Job Description:
- Lead the strategic evaluation and management of life insurance policies to ensure optimal coverage and risk mitigation.
- Direct the review, processing, and administration of insurance applications to guarantee compliance with all regulatory and company standards.
- Collaborate with the other departments to investigate complaints, correct errors, and ensure adherence to industry regulations and standards.
- Serve as the primary point of escalation for both procedural and technical issues, coaching staff on effective resolution strategies.
- Monitor and track team performance, providing timely feedback to promote productivity and efficiency.
- Foster clear and prompt communication with customers to ensure high-quality service regarding claims and/or inquiries.
- Ensure comprehensive knowledge of the intricacies and compliance standards of key benefit management programs, guiding the team in maintaining these standards.
- Drive process improvements within the team to enhance efficiency, client experience, and risk controls.
Qualifications:
- Experience in managing a team
- Up-to-date knowledge regarding insurance and industry practices
- Acts as a Subject Matter Expert regarding insurance claims
- Good communication and organizational skills
- Willingness to start ASAP
- Willingness to work onsite in Marcos Highway, Antipolo City
Note: This advertiser has chosen not to accept applicants from your region.
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