Finance Services Team Leader

Overview Primary Details Time Type: Full time; Worker Type: Employee; 3PM - 12 AM Shift The Team Leader General Accounting role will provide expertise in leading the finance operations and finance close of the division adhering to the Group Finance timetable. This role covers the following finance functions: general accounting, analysis of journals and movements impacting P&L, analysis of general ledger account reconciliations - ageing and status, Intercompany accounting (balancing/recharges, etc.), Fixed Assets, Accruals, Foreign Exchange currency revaluations, Cash management/posting, and Expenses. The role provides leadership, direction and coordination of operational activities within the team in accordance with established policies and procedures, including driving change and optimizing service delivery of the General Accounting Team. The role will support divisional level and group level finance businesses and will work closely with Finance Operations head based in the divisions to provide a smooth finance close and to ensure the accuracy and integrity of Financial Accounts. The role will provide recommendations to achieve the modernized accounting way of work. May lead projects and be consulted on global finance projects relating to general accounting. Primary Responsibilities Process and Service Management Manage the day-to-day delivery of the team\'s services in order to meet the specific and changing needs of the Divisions and Group Provide valuable contribution for the resolution of issues and monitor required actions Manage capacity and resource allocation for processes and services to ensure SLA\’s are met in terms of timeliness and quality, which includes monitoring and reporting of SLA\’s and KPI\’s on a regular basis Review or perform as needed highly complex and critical tasks Maintain product, system and process knowledge by ensuring process documentations are updated Support the documentation of process change requirements Ensure compliance with QBE policies, procedures and relevant legislations Contribute to the creation, update and execution of Business Continuity Plan Stakeholder Management Establish and maintain a good working relationship with stakeholders to maximize opportunities, minimize expenses and achieve operational and service targets Provide timely, relevant and regular update to stakeholders on the status of deliverables and issues as they arise Process Improvement Lead, assist or provide recommendations on business improvement plans and strategies Responsible for driving process optimization and delivering efficiency targets Responsible for identifying and implementing process changes People Management Provide visible management and support by delivering effective and timely communication to the team Motivate, develop and provide technical expertise to meet the required standards of performance and service delivery Support personal and professional development of team by evaluating their performance against agreed objectives with appropriate developmental plan Uphold a strong culture of accountability and high performance whilst maintaining employee motivation and a positive working environment Responsible for hiring open positions within the team Manage the team\’s capacity and build a robust succession plan Required Education Bachelor\'s Degree or equivalent combination of education and work experience Required Experience 6 years relevant experience Required Licenses/Certifications CPA or CMA or MBA or similar Preferred Competencies/Skills High proficiency in MS tools Strong skills in spreadsheets, data analysis, and reconciliation procedures Strong people management skills Strong interpersonal skills to enable effective communication at all levels within the organization Strong attention to detail, analytical and complex problem-solving and decision-making capability High level of initiative and results orientation Agile and with strong process excellence and change management skills Able to perform with minimal supervision from Manager Preferred Education Bachelor\'s Degree or equivalent combination of education and work experience Preferred Education Specifics Accountancy Preferred Experience Must have at least 6 years’ general ledger experience in a corporate accounting or shared services function Insurance accounting background and/or experience Has experience in BPO/Shared Services Demonstrates a strong understanding of Accounting concepts such as Intercompany accounting (balancing/recharges, etc.), Fixed Assets, Accruals, Foreign Exchange currency revaluations, Cash management/posting, Expenses Proven working experience in GL Accounting and Balance Sheet reconciliations Experience in a lead role related to special projects Oracle, Blackline and HFM Experience preferred Preferred Knowledge Strong understanding of the Insurance industry and business Strong understanding of accounting processes, accounting principles and the ability to interpret Financial Statements Knowledge of appropriate regulatory and statutory frameworks, especially as they apply to QBE’s major jurisdictions Knowledge of Financial systems (e.g. Oracle platform) QBE Cultural DNA Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it\'s not just what we do that matters, it\'s how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements: We are customer-focused We are technical experts We are inclusive We are fast-paced We are courageous We are accountable We are a team All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices US Only - Disclaimer To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Global Disclaimer The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls. Skills: Commercial Acumen Communication Cost Management Critical Thinking Customer Service Financial Accounting Financial Data Reporting Financial Management Financial Products Intentional collaboration Managing performance Process Improvements Results-Oriented Risk Management Team Management How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. #J-18808-Ljbffr