Administrative Assistant, Commercial

3 weeks ago

Taguig, Philippines J.P. Morgan Full time

Are you ready to make an impact by supporting high-performing teams in a dynamic, deadline-driven environment? Join us as an Administrative Assistant and help drive operational excellence across our Commercial & Investment Bank. Bring your energy, adaptability, and “can-do” attitude to a role where your attention to detail and interpersonal skills will be valued. You will have the opportunity to work collaboratively, represent leaders with professionalism, and contribute to a culture of quality and innovation.

Job responsibilities
  • Manage and handle complex, detailed calendars, including multiple and urgent meeting conflicts; set up meetings and conference calls both internally and externally, and handle all associated logistical aspects
  • Work in a fast-paced, ever-changing environment and effectively handle multiple priorities with a calm, professional, and willing attitude
  • Provide telephone coverage, answering calls professionally, addressing issues or redirecting as appropriate, and distributing messages in a timely and appropriate manner
  • Coordinate travel arrangements, including air, hotel accommodations, and ground transportation; prepare detailed itineraries and required travel visas/documents, ensuring accuracy and timely delivery of plans and tickets to travelers
  • Process invoices and Travel and Expense (T&E) expense claims for team members in a timely manner; ensure all policies are followed and items are processed within provided guidelines; act as a subject matter expert for policies and procedures
  • Assist with overflow work, special projects, assistant back-up coverage, and day-to-day tasks
Required qualifications, capabilities, and skills
  • Minimum of 5 years’ experience in an Administrative Assistant role within financial institutions
  • Strong interpersonal and partnership skills, with the ability to develop relationships with peers and clients
  • Willingness to take on increased or new responsibilities as needed
  • Demonstrated tact and good judgment in confidential situations, with proven experience interacting with senior management
  • Ability to adapt procedures, processes, and techniques to complete assignments
  • Experience in calendar management
  • Excellent telephone etiquette
  • Fluent in verbal and written English
Preferred qualifications, capabilities, and skills
  • Adaptable team player
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