Broker Support Associate

Looking for Filipino (Philippines-based) candidates

Job Role: Broker Support Associate

Compensation range: Minimum of $1,000 AUD/month

Setup: Full-time | Hybrid for Bacolod-based candidates | Open to candidates across the Philippines (Remote) | Employer of Record (EOR) (can be ICA for experienced candidates)

We are looking for a Broker Support Assistant to join our team and provide essential administrative and data entry support. This role is crucial in ensuring smooth operations and assisting brokers with day-to-day tasks. The ideal candidate will have strong attention to detail, excellent organizational skills, and a positive attitude that fits well within our team culture.

• Handle administrative tasks related to mortgage and loan processing.
• Accurately input and manage client and loan application data.
• Liaise with lenders, brokers, and clients to obtain and verify necessary documentation.
• Maintain and update client records within the CRM system.
• Assist in preparing and reviewing loan documents and agreements.
• Perform compliance checks and ensure all documentation meets regulatory requirements.
• Provide general support to brokers, including calendar management and email correspondence.
• Contribute to process improvements and help streamline workflows.

• Previous experience in broker support, mortgage processing, or financial services is required. Based in Bacolod and comfortable with the hybrid arrangement.
• Strong administrative and data entry skills with high accuracy.
• Excellent written and verbal English communication skills.
• Proficiency in CRM systems and Microsoft Office (Excel, Word, Outlook).
• Ability to work independently while being a team player.
• Strong organizational skills with the ability to multitask and prioritize workload.
• A keen eye for detail and commitment to maintaining high-quality work.
• A positive attitude and willingness to adapt to new processes and challenges.

• Government-mandated contributions
• Health Insurance of PHP 2,500 per month
• 12 Paid Annual Leave Days per Year
• 12 Paid Sick Leave Day per year
• Job Security & Stability – As an EOR employee, you will be officially employed, which provides greater job security compared to an independent contractor who typically works on a contract basis with less long-term stability.
• Access to Employee Benefits – Unlike independent contractors, EOR employees are entitled to statutory benefits such as paid leave, health insurance, and government-mandated benefits (e.g., SSS, Health and other benefits in the Philippines).
• Payroll Compliance & Consistency – With an EOR, salaries are processed through a legal payroll system, ensuring tax compliance and timely payments without the hassle of self-filing taxes as an independent contractor.
• Tax Advantages & Simplicity – Employees under an EOR do not need to handle complex tax filings themselves. The employer takes care of tax deductions, reducing the administrative burden and potential compliance risks.
• Legal Protections – EOR employees are covered under local labor laws, which provide protections such as termination rights, severance pay, and regulated working conditions—protections that independent contractors usually do not have.
• Easier Access to Loans & Credit – Being formally employed makes it easier for employees to apply for bank loans, credit cards, and even rental agreements, as they have official proof of employment and stable income.
• Career Development Opportunities – As a recognised employee, you will have more opportunities for growth, training, and career progression within the company compared to an independent contractor, who is often treated as an external service provider.