Invoicing Specialist II

2 weeks ago

Manila, Philippines RELX Full time

Accountabilities Function as an SME (Subject Matter Expert) capable of assessing compliance to the processing guidelines and able to come up with sound recommendations for complicated processing concerns. Review and validate invoice format and processing compliance of invoices forwarded to the Management and Rejection queues. Cater to requests and queries from clients or customer support through the paper-processing mailbox. Provide real-time operational support for level 1 specialists. Meets or exceeds established invoice production requirements for quality and quantity. Troubleshoots and suggests improvements to enhance LNEI’s e-billing products and related internal processes. Monitor reporting tools and interact with internal management to ensure compliance to contractual SLAs. SLA management and Workforce planning. Other duties as assigned. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact . Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. #J-18808-Ljbffr

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