CALL CENTER ASSOCIATES

Job Description The Tier 2 Call Taker plays a critical role in managing escalated customer inquiries, troubleshooting service-related issues, and assisting with appointment scheduling for home services. This role requires excellent communication, problem-solving, and organizational skills to ensure customer satisfaction and operational efficiency. Employee...

Overview Quality Assurance Associate (Call center) Responsibilities High performance delivery on all quality parameters. Audit calls/chats/email interactions on product/process, Communication and soft skills parameters. Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion. Data...

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.   1.  Responsible for managing a whole lot of incoming and outgoing calls in the operations. 2.  Identify the needs of the client and find a solution to them. 3.  Answering inbound calls, converting them to leads, and later to towing jobs. WORK...

Supervisor, Call Center OperationsFor more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from...

Overview Join to apply for the Call Agent Associate role at TORCH Solutions . We are seeking a customer service representative position located in Cagayan de Oro. As a customer service representative, you will be responsible for providing excellent support and assistance to our clients' customers through various communication channels. This is an exciting...

For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix...

Overview A call center agent is a customer service professional responsible for handling inbound and outbound calls to assist customers with inquiries, issues, or services. They work in various industries such as telecommunications, retail, healthcare, and finance. The main role of a call center agent is to provide high-quality service, resolve customer...

Job Description Join our dynamic team and make a meaningful impact in the healthcare industry. Enjoy competitive benefits upon hire, ongoing professional development, and the satisfaction of helping others every day. Take the next step in your career with Med-Metrix! Experience these exceptional benefits when you join Med-Metrix! Day 1 HMO with 2 of your...

The Senior Manager, Call Center Operations will lead a team of Managers by providing them with direction, support, and career development.Demonstrate innovation by enhancing or creating processes that will improve customer satisfaction, increase productivity, and improve the performance of all clients and teams.Improve team member satisfaction by creating an...

We are seeking a Bilingual Healthcare Call Center Scheduler with expertise in behavioral health scheduling and proficiency in AthenaOne. The ideal candidate is fluent in Spanish and English, has at least 3 years of scheduling experience in a healthcare environment, and thrives in a fast-paced, patient-centered setting.This position is essential in...