Senior Research Analyst

3 days ago

Manila, Philippines Infinit-O Global, Limited Full time

Pasay, Philippines | Posted on 08/14/2025

  • State/Province National Capital Region (Manila)
  • Country Philippines
About Us

Infinit-O is the trusted customer-centric and sustainable leader in Business Process Optimization for Small and Medium businesses in the Financial Services, Healthcare, and Technology sectors by delivering continuous improvement through technology, data, and people.

Job Description

Specific Duties and Responsibilities:

Responsibilities and Duties:

Collect and interpret data to support various operational areas.

Utilize research and analytical techniques to improve decision-making processes.

Create clear visual representations and insights for company data.

Collaborate with different teams to establish and monitor performance metrics.

Manage research curation requests from internal customers through a ticketing system, ensuring timely and quality updates on status.

Conduct basic to complex research tasks from approved sources and curate data using internal tools, ensuring timely completion and quality updates.

Attend and participate in mandatory and internal training sessions and team meetings, completing training assessments as required.

Communicate with other internal teams and escalate issues to immediate supervisor or senior research analyst for timely and quality completion of daily tasks.

Conduct testing for new tools and process changes as required by immediate superior.

Protect client-supplied and internally generated information from unauthorized access, disclosure, modification, destruction, or interference.

Report any potential or committed non-conformity, observations, or security events or risks to immediate superior.

Willingness to learn and adapt to new tools and techniques.

Ability to manage multiple tasks and meet deadlines.

Commitment to continuous professional development.

Quality & Information Security Management

Adhere to and implement Infinit-O’s quality and information security policies and carry out its processes and procedures accordingly.

Protect client-supplied and generated for client information from unauthorized access, disclosure, modification, destruction or interference (see also Table of Offenses).

Carry out tasks as assigned and are aligned with particular processes or activity related to information security.

Report any potential or committed non-conformity, observation and/or security event or risks to immediate superior.

Assist Internal Audit Team during internal audits of assigned projects

Requirements:

Degree in IT, Computer Science, or a related field.

Strong statistical and analytical skills.

Experience in data collection, analysis, and interpretation.

Proficiency with spreadsheet software and data visualization tools.

Excellent verbal and written communication skills.

Ability to work independently and as part of a team.

High attention to detail and strong organizational skills.

Qualifications:

Internal hire: At least 1 year of relevant work experience in the Research Analyst Role.

External hire: At least 2 years of relevant work experience in Data Research or related field.

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