Junior Operations Analyst

2 weeks ago


Makati, Philippines Institutional Shareholder Services Inc. Full time
Let’s be #BrilliantTogether**OVERVIEW****RESPONSIBILITIES:*** Processes vote instructions from clients of GPD banks through to the banks’ local market sub custodians in the agreed upon method and format (SWIFT, fax, email, online voting).* Completes any additional paperwork needed to support vote instruction such as proxy cards, power of attorney, etc.* Performs tasks under the direct voting to the registries service such as completion of proxy cards and uploading of vote files to the registry’s portal.* Assists the account managers in answering incoming client inquiries.* Coordinates with the sub custodians regarding rejected vote instructions as advised by the local sub custodians, as well as requirements to lodge vote instructions for meetings with special instructions.* Maintains sub-custodians’ contact information, SWIFT addresses, instruction delivery preferences and formats.* Accomplishes the daily workload through the internal proprietary application GPD Manager and DIG.* Reviews regular automated reports which serve as review or audit of Ballot Generation and Vote Execution processes.* Contributes ideas, efforts for efficiency and improvement of processes where appropriate.* Performs other duties as assigned.**QUALIFICATIONS**Training & Experience:* Bachelors’ degree in Business, Finance, Economics or any equivalent/related course* Strong verbal and written communication skills* Knowledge and experience in using MS-Office* Detail-oriented with strong organizational and multitasking abilities* Team player with initiative and adaptability* Ability to meet tight deadlines and work under pressure* Knowledge of corporate governance transactions, and capital markets is a plusWork Location & Schedule:* Will work on a graveyard shift schedule – 11:00 PM to 8:00 AM at our Solaris One Building, Makati office.* Must be willing to work onsite five (5) days a week for the first three (3) months. After this period, a hybrid set-up (3 days onsite, 2 days remote) may be offered based on performance and manager’s assessment.* Open to rendering overtime work on Philippine holidays and weekends to provide client coverage#LI-MCG95#ENTRYLEVEL#OTHERS#ANALYST**What You Can Expect from Us**At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let’s empower, collaborate, and inspire. Let’s be #BrilliantTogether.**About ISS STOXX**ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. Founded in 1985 as Institutional Shareholder Services (ISS) Inc., ISS Governance is a leading global provider of independent and objective shareholder meeting research and recommendations, providing multiple voting policy choices as well as end-to-end workflow solutions for institutional investors. More than 1,600 clients worldwide utilize ISS Governance’s actionable expertise to help them make informed investment stewardship decisions, and to help them manage their voting responsibilities. Covering over 50,000 meetings annually, ISS Governance leverages its extensive global footprint, deep experience, high quality data and analysis, unified client support, and technology infrastructure to continuously evolve and extend its innovative suite of solutions to meet clients’ evolving portfolio, fiduciary, and stewardship requirements. Visit our website: View additional open roles: *Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.*ISS STOXX is hiring We are looking for a **Junior Operations Analyst** to be part of our **Global Proxy Distribution team**. The Junior Operations Analyst is responsible for the generation and distribution of ballots, management of special meeting requirements and alerts, transmission of vote instructions to the local sub custodians or to the registries, and establishment and maintenance of strong working relations with our network of local custodian banks.Let's empower, collaborate, and inspire one another. Let's be #BrilliantTogetherISS STOXX GmbH, through its group companies, is a leading provider of comprehensive and data-centric research and technology solutions that help capital market participants identify investment opportunities, detect qualitative and quantitative portfolio company risks, and meet evolving regulatory requirements. With roots dating back to 1985, we today deliver world-class benchmark and custom indices across asset classes and geographies and serve as a premier source of independent corporate governance, sustainability, cyber risk, and fund intelligence research, data, and related offerings. Our products and services give clients the scale and leverage they need to grow their business more effectively and efficiently. ISS STOXX, which is majority owned by Deutsche Börse Group, is comprised of more than 3,400 professionals operating across 33 global locations in 19 countries. Its approximately 6,400 clients include many of the world’s leading institutional investors who turn to ISS STOXX for its objective and varied offerings, as well as companies focused on ESG, cyber, and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS STOXX’s expertise to help them make informed decisions to benefit their stakeholders.
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