Fund Operations Manager

Select how often (in days) to receive an alert: Create Alert We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at careers.alterdomus.com Job Description Be a subject matter expert on Private Debt and Private Equity transactions and procedures and can resolve high complexity day-to-day situations and requests. Develop and support the team by providing a framework for adherence to procedures and policies, ensuring that Senior Officers and Officers receive adequate training and constructive support. Demonstrate strong leadership skills by supervising a small team (3–5 direct reports), conducting regular 1:1s to engage with team members, and fostering a positive work environment. Build and maintain internal and external relationships while organizing and leading training sessions to enhance team knowledge and capabilities. Ensure client deliverables are input in workflow planner and adequate resources are allocated to ensure staff are fully utilized. Liaise with external parties and cooperate with internal account management teams to ensure timely response to credit client inquiries. Learn to process all fund life cycle events for portfolios containing multiple asset types. Review and distribute portfolio and cash reconciliations and customized daily/monthly reporting to clients. The person is entrusted with for example A-signatory rights or other designated tasks. Effectively interact with internal and external parties including Loan Admin, Fund Admin, Technology, Asset Services, Recon, Trade Settlement, Trustees, and Agent Banks. Serves as the escalation point for internal and external parties on unresolved servicing issues and concerns. Represents the team in platform-wide initiatives (e.g. handover, onboarding), provides solution-oriented guidance to stakeholders, and proactively voices potential concerns. Proactively runs medium complexity projects or initiates independently and drives Team-relevant system and process changes and enhancements. Provides his/her superior with constructive and meaningful solutions beyond their immediate area of responsibility and keeps on the oversight of all assigned tasks. Your Profile 6 to 8 years of experience in asset management, preferably within fund houses, fund administrators, or the Big Four, is highly valued. Strong knowledge of Fund structures, Private Debt, Private Equity and eFront. A minimum of 1 to 2 years of leadership experience is required. Possess a comprehensive understanding of fund accounting processes. Proficient in reviewing complex processes, managing escalated client issues, and nurturing client relationships. Skilled in establishing and monitoring key performance metrics to enhance team performance and operational efficiency. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills to facilitate collaboration with clients and internal stakeholders. Happy to work as part of an international team; A strong interest to learn and develop a strong career in fund administration in Philippines and other international offices. What We Offer WHAT WE OFFER: We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, birthday leave Continuous mentoring along your career progression Active sports, events and social committees across our offices Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Equity in every sense of the word We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative. We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. #J-18808-Ljbffr