Training Specialist

3 weeks ago

Mandaluyong, Philippines Chubb Full time

Claims Process Trainer – Level 3

Role Purpose:

The primary responsibility of this role is to conduct comprehensive end-to-end claims process training for new hires and existing claims examiners.

Key Responsibilities:

1.Develop and deliver training programs on the complete claims process, including the basics of insurance, systems applications, policy wording interpretation, and claims assessment.
2.Create training materials, including presentations, manuals, and e-learning modules, to facilitate effective learning experiences.
3. Conduct orientation sessions for new hires to familiarize them with company policies, procedures, and the claims process.
4.Provide ongoing training and support to existing claims examiners to enhance their skills and knowledge.
5.Assess training needs and adapt training programs to meet the evolving requirements of the claims department.
6.Utilize various training methods, including classroom instruction, hands-on workshops, and online training platforms, to engage learners effectively.
7.Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, making improvements as necessary.
8.Stay current with industry trends, regulations, and best practices to ensure training content is relevant and up-to-date.
9.Collaborate with claims management and subject matter experts to ensure alignment of training with operational goals and standards.
10.Assist in the development and refinement of training programs, processes and tools.
11.Participate in regular team meetings and contribute to continuous improvement initiatives.
12.Support the Manager in special projects and initiatives as needed.
13.Conduct audits of claims during new hire training certification exams.
14.Prepare detailed reports on conducted trainings, including trends, challenges, issues and recommendations for improvement.
15.Foster a positive learning environment that encourages questions, discussions, and knowledge sharing.

Experience:
•Minimum of (3) years of experience in claims processing, auditing, or quality assurance within the insurance or healthcare industry.
•Proven experience in developing and delivering training programs, preferably in the insurance or financial services industry.
•Excellent presentation and communication skills, with the ability to convey complex information in an understandable manner.
•Strong organizational skills and attention to detail, with the ability to manage multiple training sessions and projects simultaneously.
•Proficient in using training software and tools, as well as Microsoft Office Suite (Excel, Word, PowerPoint).
•Ability to work independently and collaboratively in a team environment.
•Ability to develop and implement appropriate claims management strategies and plans.
•Sound knowledge of claims administration procedures and related systems.

Qualifications

Qualifications:

•Tertiary Qualified or minimum 3-4 years similar work experience

#J-18808-Ljbffr

  • Sales Training Specialist

    1 week ago

    Mandaluyong, Philippines Shang Properties, Inc. Full time

    The Sales Training Specialist will be part of the Sales Development Team of Shang Properties, Inc., and will handle mainly training and engagement activities. Training Conducts the following training programs: Onboarding training for new seller applicants Product Knowledge Training Programs Developmental Training Programs Accreditation Training for Real...

  • Training Specialist Level I

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines MedRisk LLC Full time ₱900,000 - ₱1,200,000 per year

    A Training Specialist is responsible for supporting all of Core Operations by consistently providing effective and efficient training to onboard new employees and provide supplemental training to existing employees. Trainers are responsible for ensuring training participants are set up to be a successful, productive member of the team capable of meeting the...

  • Training Specialist Level I

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines MedRisk LLC Full time ₱900,000 - ₱1,200,000 per year

    A Training Specialist is responsible for supporting all of Core Operations by consistently providing effective and efficient training to onboard new employees and provide supplemental training to existing employees. Trainers are responsible for ensuring training participants are set up to be a successful, productive member of the team capable of meeting the...

  • Training Specialist

    4 weeks ago

    Mandaluyong, Philippines National Book Store Inc. Full time

    Overview Hybrid - Mandaluyong | 1-3 Yrs Exp | Bachelor | Full-time Responsibilities This position develops and conducts training programs to ensure that all operations and support group will be given equal opportunities for training and promotion. Responsible for researches and studies related to personnel management, organization development, and the...

  • Training Manager

    12 hours ago

    Mandaluyong, Philippines AMG Collections Services Inc. Full time

    About the Role We are seeking an experienced Training Manager with a proven background in Credit, Collections, and Training Development within a Local Bank, Collection Agency, or International BPO. In this role, you will be responsible for designing, delivering, and managing training programs tailored to upskill our Collections Specialists and ensure...

  • Training Specialist

    7 days ago

    Mandaluyong City, National Capital Region, Philippines Fiberhome Phils.,Inc. Full time ₱900,000 - ₱1,200,000 per year

    Bachelor's degree in Electronics, IT, Telecommunications, or a related technical field. TESDA NC II/III certification or equivalent field experience may also be consideredAt least 2–3 years of experience as a fiber technician, telco quality assurance officer, or field officer, with strong knowledge in installation, repair, and troubleshooting.Knowledgeable...

  • Training Specialist, Sales

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Magellan Solutions Full time ₱480,000 - ₱600,000 per year

    BASIC FUNCTIONS:Mainly conduct training for Sales campaignsCreate, test and optimize scripts to most effectively impact and improve performance KPIs such as conversion and contact rate.May be required to assist in or conduct sales coaching and motivational training on the floor.Work with Operations and QA to identify training opportunities and...

  • Virtual Training

    6 days ago

    Mandaluyong, Philippines TalentPop App Full time

    Overview Ready to turn eCommerce talent into high-performing experts? Join our rapidly scaling eCommerce ecosystem leader and take the reins of our entire digital learning experience. This isn't just a training role; you are the Chief Success Architect for our remote teams, ensuring every agent is equipped not just to meet, but to conquer the fast-paced...

  • Recruitment Specialist

    4 weeks ago

    Mandaluyong, Philippines Chubblifefund Full time

    Recruitment Specialist The recruitment specialist is responsible for the fulfilment of FTE requirements across different service units in the organization based on required competencies and job qualifications within the prescribed service level agreements. Key Responsibilities Work with department heads to plan, forecast, and deliver on the staffing...

  • Onboarding Specialist

    1 week ago

    Mandaluyong, Philippines AnsibleHealth Full time

    Join to apply for the Onboarding Specialist role at AnsibleHealth Join to apply for the Onboarding Specialist role at AnsibleHealth This range is provided by AnsibleHealth. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range What is Ansible Health?Ansible Health unites physicians, nurses,...