Training Specialist Level I

2 weeks ago

Mandaluyong City, National Capital Region, Philippines MedRisk LLC Full time ₱900,000 - ₱1,200,000 per year

A Training Specialist is responsible for supporting all of Core Operations by consistently providing effective and efficient training to onboard new employees and provide supplemental training to existing employees. Trainers are responsible for ensuring training participants are set up to be a successful, productive member of the team capable of meeting the departments performance expectations. Trainers should be well-versed in all processes and workflows across Core Ops. A Training Specialist is responsible for designing, updating, and delivering curriculum for both onboarding and continuing education programs within the all areas of Core Operations. Training Specialists works with the leadership team across Core Operations to develop and deliver a training program that meets department needs.

Primary Duties & Responsibilities

  • Coordinate with department leadership to identify training needs
  • Maintain, revise and prepare training program materials/curriculum
  • Facilitate training programs for both new hires and existing employees
  • Assess employee performance and provide feedback to leadership and employees
  • Consult with leadership team on performance management for employees in training, and provide updates to leadership and Human Resources as needed
  • Incorporate feedback from leadership and participant surveys for continued improvement of training curriculum
  • Monitor progress of training program
  • Identify potential or existing system and/or procedural challenges and notify leadership and assist in resolution, if needed
  • Consistently meet MedRisk Core Values & competencies
  • Consistently meet and/or exceed departmental goals
  • Complete special projects, tasks, or assignments as assigned by leadership
  • Assist with tasks across Core Operations, per business need, as assigned by leadership
  • Understand and comply with MedRisk's interdepartmental procedures and policies
  • Be knowledgeable regarding our client's unique needs
  • Actively participate in assisting Trainers with workshops and training

Note: Duties & Responsibilities can change at any given time, based on business needs, as assigned by management.

9 AM - 6 PM EST during training classes, flex shift offered when class is not in session

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