Virtual Training

5 days ago


Biñan, Philippines TalentPop App Full time

Overview Virtual Training & Success Lead (eCommerce) role focusing on designing and delivering a world-class virtual curriculum to transform new hires into high-value eCommerce specialists and support ongoing career growth for seasoned team members. Responsibilities Design Learning Journeys: Architect comprehensive training programs—from onboarding to advanced specialization modules—focused on core eCommerce pillars (e.g., SEO, Email Marketing, Data Analytics, Shopify, Klaviyo). Facilitate Dynamic Sessions: Lead engaging, interactive virtual training and coaching sessions via platforms like Zoom, leveraging screen sharing and collaboration tools to ensure knowledge transfer. Spearhead Onboarding: Manage the Onboarding Week, evaluating new agent readiness and potential, and setting them up for immediate and long-term success. Coach & Mentor: Conduct one-on-one and group coaching sessions focused on real-world problem-solving and advanced digital specializations. Drive Upskilling: Develop and implement continuous learning initiatives to keep the team fluent in the newest eCommerce trends, tools, and best practices. Collaborate on Performance: Partner with Team Leads to identify skill gaps through evaluations and co-create personalized development and career advancement plans. Innovate Content: Create, update, and refine training materials, utilizing platforms like Trainual, Loom, and Canva for high-quality content. What You Bring To The Role Experience: A minimum of 1-2 years in a dedicated virtual training, talent development, or coaching role. eCommerce Fluency: Practical understanding and experience in at least two key eCommerce areas: SEO, Email Marketing, eCommerce Website Management (Shopify), or Data Analytics. Tech Stack Proficiency: Experience with Shopify and Klaviyo; familiarity with reporting tools, Canva, Trainual, and Loom is a plus. Virtual Presence: Ability to command a virtual room, making complex topics engaging, clear, and actionable. Mindset: A natural coach, organized planner, self-starter, and high-energy professional dedicated to continuous improvement. Perks Of Being Fully Remote Permanent Remote Work: Flexible work location with a competitive salary and guaranteed annual reviews. Comprehensive Benefits: PTO, Health Insurance + Dental Coverage, and a Monthly Health Stipend option. Performance & Growth: Potential for performance bonuses based on KPIs and defined career pathways within a hyper-growth organization. Ready to accelerate your career while accelerating the growth of others? Apply today and let's empower the future of eCommerce Seniority level Entry level Employment type Full-time Job function Education and Training Industries IT Services and IT Consulting #J-18808-Ljbffr


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