Learning Experience Leader

Learning Experience Leader (Onsite – with Relocation Assistance) | Batangas Join to apply for the Learning Experience Leader (Onsite – with Relocation Assistance) | Batangas role at TaskUs Job Description TaskUs is a provider of outsourced digital services and next‑generation customer experience to fast‑growing technology companies. We serve clients in sectors such as social media, e‑commerce, gaming, streaming media, food delivery, ride‑sharing, HiTech, FinTech, and HealthTech. The People‑First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. We have a presence in twenty‑three locations across twelve countries, including the Philippines, India, and the United States. What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. You will design and expand training and development programs that align with product‑specific training methodologies and initiatives. As a Learning Experience Leader, You Will Set standards and expectations through conduct, work ethic, integrity, and character; Create and deliver end‑user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and other learning opportunities across the organization; Amend and revise programs as necessary to adapt to changes in the work environment; Act as the content expert and maintain relevant training documents and materials for training conducted; Develop and create effective induction programs; Monitor and review trainees' progress through questionnaires and discuss with their managers; Ensure that statutory training requirements are met, understand e‑learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e‑learning packages; Research and present new technologies and methodologies in workplace learning; Ensure that all trainees adhere to the company’s Code of Conduct. Requirements At least 1 to 2 years of working experience in a related field (training or teaching experience); Proficiency in Microsoft and Google applications; A problem solver and critical thinker; Ability to present and facilitate a class discussion; Energetic, enthusiastic, and creative— able to think outside the box with different ways to motivate and engage an audience; Strong interpersonal, conflict‑management, mentoring, organizational, project‑management, and influencing skills; Excellent oral and written communication skills; Ability to work in a flexible schedule including weekends, holidays, and longer hours. TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. TaskUs is proud to be an equal‑opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr