Learning Experience Leader

About TaskUs TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally, with a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States. What We Offer At TaskUs, we prioritize our employees' well‑being by offering competitive industry salaries and comprehensive benefits packages. We proudly support a People First culture reflected through departments such as Total Rewards, Wellness, HR, and Diversity. We encourage internal mobility and professional growth at all stages of an employee's career. Learning Experience Leader Overview As a Learning Experience Leader, you will create and maintain a positive and professional learning environment in the organization, design and expand training and development programs aligned with product‑specific training methodologies and initiatives. Responsibilities Set the standards and expectations through conduct, work ethic, integrity, and character. Create and deliver end‑user, partner, and distributor training, including curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement. Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs. Accomplish projects and motivate trainees through effective training. Continuously improve training programs and other learning opportunities across the organization. Amend and revise programs as necessary to adapt to changes occurring in the work environment. Act as the content expert, maintain relevant training documents and materials for training conducted. Develop and create effective induction programs. Monitor and review trainees' progress through questionnaires and discussions with their managers. Ensure that statutory training requirements are met, understand e‑learning techniques, and be involved in the creation and/or delivery of e‑learning packages. Research and present new technologies and methodologies in workplace learning. Ensure that all trainees adhere to the company's Code of Conduct. Requirements 1 to 2 years of working experience in a related field (training or teaching). Proficiency in Microsoft and Google applications. Problem solver and critical thinker. Ability to present and facilitate a class discussion. Energetic, enthusiastic, and creative; can think outside the box to motivate and engage an audience. Strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills. Excellent oral and written communication skills. Flexibility to work in a schedule that includes weekends, holidays, and longer hours. DEI Statement In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO Statement TaskUs is proud to be an equal‑opportunity workplace and an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. We invite you to explore all TaskUs career opportunities and apply through the provided URL #J-18808-Ljbffr