Leadership Coach

5 days ago

Cebu City, Philippines GoTeam Full time

Lead high-performing teams while leveraging AI to make a global impact At GoTeam, you’ll coach, inspire, and develop Filipino talent to innovate, simplify lives worldwide, and grow as a global leader .

Location: Cebu City | Work Setup: Onsite (first 6 months), then Hybrid

Shift: Night Shift (11 PM–8 AM PH Time) | Openings: 3

Key Perks & Benefits

  • Up to ₱50,000 salary
  • FREE AI Certification via Project 100K
  • Company-provided laptop + second monitor
  • Industry-best HMO for dependents + extended family
  • ₱1M Life Insurance coverage
  • 25 Paid Time-Off + 5 SIL (after 1 year)
  • Wellness programs: Yoga, Sports Club, monthly team events
  • Access to Exceed Institute, Masterclass, and LinkedIn Learning
  • On-site allowance ₱200/day + salary loan access
  • Exciting company raffles and referral bonuses

Why This Role Matters

At GoTeam , you won’t just lead teams—you’ll shape high-performing cultures while leveraging AI to simplify lives globally and highlight the Philippines as a hub of world-class talent and innovation .

As a Leadership Coach, you will:

  • Find Purpose: Coach team members to perform at their best and exceed client expectations.
  • Unlock Possibility: Build strategic relationships and drive cross-functional success using AI and innovative tools.
  • Accelerate Growth: Receive advanced AI training, mentorship, and career pathways to become a global leader.

Key Responsibilities

  • Conduct consistent 1:1 coaching and WIN:WIN performance agreements
  • Lead client check-ins and manage cross-functional collaborations
  • Handle escalations to ensure high-impact service delivery supporting retention and engagement
  • Inspire your team while connecting their contributions to GoTeam’s global mission

Who We’re Looking For

Experience:

  • 3+ years as a Team Lead in BPO or Shared Services
  • Client relationship management, performance coaching, escalations, and retention initiatives

Skills & Tools:

  • Proficient with project management tools (Asana, Trello, ClickUp), communication platforms (Zoom, MS Teams), and CRM/ATS systems
  • Familiarity with AI tools and productivity tech is a plus

Non-Negotiables:

  • Night shift availability (11 PM–8 AM PH Time)
  • Willingness to work onsite in Cebu City (Hybrid after 6 months)
  • Strong stakeholder communication and engagement

Bonus Points:

  • Experience handling Western clients & C-level stakeholders
  • Knowledge of healthcare, IT, construction, or engineering
  • Leadership or coaching certifications

Why Join GoTeam

  • Great Place to Work Certified (4 years in a row)
  • 85% Employee Engagement Score
  • AI-powered tools to multiply productivity and earnings
  • 1,000+ team members and growing
  • Mission: Provide 100,000 free AI certifications via Vjal Institute
  • Culture: Innovation, inclusivity, growth

How to Apply

  1. Apply & take our AI-powered on-demand interview via Multiplai
  2. Meet our Recruitment Team for a live conversation
  3. Proceed to client interview or assessment
  4. Receive your job offer – fast & transparent
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