Technical Customer Support Specialist

4 weeks ago

Leyte, Philippines Buscojobs Full time

Section: Supervisor- Customer Service Representative

Location: Hilongos, Leyte

Salary: ₱ - ₱

Company: Prince Retail Group of Companies (PRINCE HYPERMART)

Job Description

To date, Prince has rebranded to become PRINCE HYPERMART and is known to be a one–stop shop known for its wide variety of affordable Grocery/Supermarket, General Merchandise, and Department Stores items with various added services for customers in town. Thriving on a strong commitment to serve the Filipino market, Prince continues to offer affordable prices for the quality merchandise they sell in any city, town or municipality they are located in.

As the Prince Retail Group of companies continues to grow and expand, they uphold the empowerment of their total workforce through a strong adherence to its values and commitment to render the best and most personalized customer service while being a household name for quality affordable merchandise to the communities they serve. As one of the fastest growing retailers in the country, Prince Hypermart continues to widen their reach to every Filipino in every town to achieve their ultimate mission of serving the underserved.

Qualifications
  • Bachelor's Degree in Business Administration, Marketing or any related course
  • At least 6 months relevant work experience
Responsibilities
  • Oversee the work activities and transactions in the cashiering area and customer service area. Ensure sufficient manpower during peak hours by implementing effective shift management of personnel.
  • Assist management with training, communicating company goals, ensuring safety practices and deadlines to the team, keeping management updated on team performance, and motivating team members by giving recognition and small rewards.
  • Utilize Computer Skills and Business Applications (Netsuite, CLP, ECPay, Beam & Go, Lokal Gift, Barter) as part of Customer Relationship Management and Supplies Control and Management.
Benefits
  • Competitive salary and benefit package
  • HMO coverage upon regularization
  • Life and Health Insurance upon onboarding
  • Annual Leave credits with paid time-off for birthdays, bereavement, emergency or health-related cases
  • Store discounts for employees across the chain of stores nationwide
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