Supply Planning Specialist

Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).

It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers.

RingSense AI is RingCentral’s proprietary AI solution. It’s designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions.

This is where you and your skills come in. We’re currently looking for a Supply Planning Specialist

The Supply Planning Specialist is responsible for driving the end-to-end supply planning processes, developing and managing supply plans, collaborating with internal and external partners, managing supplier performance, handling inventory monitoring, preparing reports and analyses, and helping to streamline the planning process.

Responsibilities:

• Planning Process. Responsible for driving the end-to-end supply planning processes to ensure optimal inventory levels, cost efficiency, and alignment with customer demand.

• Develop and Manage Supply Plans. Develop and execute supply plans based on demand forecasts and inventory targets. Optimize stock levels to prevent both shortages and overstock situations. Manage and adjust supply plans based on forecast accuracy, lead times, and production constraints.

• Collaboration with Internal and External Partners. This role requires close collaboration with cross-functional teams, including production, logistics, and demand planning, to create accurate supply forecasts, manage supplier relationships, and balance supply-demand to meet business objectives. Partner with a demand planner to synchronize supply with market demand. Maintain strong relationships and work closely with OEMs and Distributors to ensure timely product availability.

• Collaborate with customer service team to promptly address customer requests and sales enquiries

• Managing Supplier Performance. Monitor supplier performance, address issues promptly, and seek continuous improvement. Negotiate terms with suppliers to optimize lead times, costs, and quality.

• Inventory Monitoring. Set and monitor key inventory KPIs, including days on hand, safety stock, and on-time to delivery rates. Track and manage slow-moving and obsolete stock, making recommendations for liquidation or reduction. Implement inventory optimization techniques to improve working capital.

• Analytics and Reports. Conduct regular analysis on supply metrics, forecast accuracy, and demand changes. Generate reports for senior management, providing insights and recommendations. Identify areas for improvement within supply planning processes and drive data-informed decisions.

• Streamline Planning Process. Implement best practices in supply chain management and leverage technology to streamline planning processes. Lead initiatives to improve supply planning accuracy and efficiency.

To succeed in this role you must have the following:

• 2-3+ years of experience in supply planning, supply chain management, or related field.

• Strong knowledge of supply planning, inventory management, and demand planning.

• Preferably with a Bachelor's degree in Supply Chain Management, Business, Engineering, or related field; Master’s degree preferred.

Desired Qualifications:

• Process Improvement and Supply Chain. Experience in process improvement initiatives, including driving supply chain systems to maturity

• Analytical and Strategic Thinking: Ability to interpret complex data and develop strategies that optimize supply and minimize costs.

• Attention to Detail: Ensuring accuracy in supply plans and adjusting to dynamic business needs.

• Collaboration and Communication: Team player. Strong interpersonal skills to work with various teams and influence stakeholders.

• Adaptability: Agile in responding to changes in demand, supply constraints, or process improvements.

• Tools expertise. Experience in supply chain software/systems, with solid Excel skills.

• Passionate and high energy. Able to work on multiple projects simultaneously.

• Shift. Willing to work on night shift

• Work set-up. Willing to work on hybrid setup (10-11 days in office per month, Cubao or Ortigas)

What we offer:

• Comprehensive HMO package (medical and dental)

• Paid time off and paid sick leave

• Quarterly Performance Bonus

• Employee Assistance and Wellness Programs

About RingCentral/Acquire BPO

RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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