Call Center Agent

4 weeks ago

Valenzuela, Philippines ConnectUs Marketing Solutions, Inc. Full time

Job Overview Join a passionate team as a Call Center Agent (WFH) at ConnectUs Marketing Solutions, Inc. This full-time, permanent work-from-home position focuses on outbound and inbound customer interactions. Responsibilities Outbound calls for surveys, lead generation, event invitation and/or sales. Inbound calls to resolve customer queries or close lead/sales. Data entry to update the customer relationship management (CRM) software. Respond to emails. Create reports using Microsoft Office and Google Drive. Meet service level agreements set forth. Perform other duties as assigned. Qualifications Excellent English communication skills. Typing speed of at least 40 WPM. Ability to work under pressure. Ability to multitask, prioritize and manage time efficiently. Customer orientation and ability to adapt and respond to different types of personalities. Intelligent. No BPO experience required; fresh graduates are welcome to apply. Equipment & Software (MUST HAVE) Hardware: Laptop/Desktop Intel i3 (7th gen or higher) or AMD Ryzen 3 (or higher) and 8 GB RAM. OS: Windows 10 or higher (MacOS equivalent is allowed). Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature. Internet connection: Wired connection; minimum of at least 30 Mbps. Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Discord. Benefits and Compensation Salary based on: Skills, Attitude, Performance, Attendance. Probationary: Up to PHP 15,000 + 10% night differential. Freelance: Up to PHP 17,600 + 10% night differential. Shift: Graveyard Monday to Friday. Permanent work-from-home. Full time and long term employment. Government mandated benefits, health benefits, leaves, bonuses and other incentives (except Freelance contract). Option to choose between Probationary and Freelance setup. Scholarship program duration: 5 to 8 days. US and Canadian clients. Seniority level Entry level Employment type Full-time Job function Other Industries Advertising Services Open for Fresh Graduates - Work from Home - Full Time Position We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

  • With or W/out experience

    3 days ago

    Valenzuela, Philippines SGS - Sapient Call Center Full time ₱144,000 - ₱400,000 per year

    We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Effectively identify, troubleshoot, and resolve customer concerns.Escalate complex issues to the appropriate team when needed while maintaining a high level of customer...

  • Call Center Agent/Customer Service Representative

    2 weeks ago

    Valenzuela, Philippines Petriliam Blac Corporation Full time ₱312,000 - ₱336,000 per year

    A call center team leader manages contact center team and administrative tasks, including customer service, and contact center operations. Ensures that sales goals are met and that customers receive good service.Job Description:Manage administrative tasks: Ensure that administrative tasks are completed efficiently and in compliance with policiesManage...

  • Field sales Agent

    2 weeks ago

    Valenzuela, Philippines King George Precision Marketing Inc. Full time ₱216,000 - ₱240,000 per year

    Job descriptionAcknowledges the sales target set for each sales agents.Accomplishes Monthly coverage Plan.Follows properly sales call procedures.Takes in orders from customers by letting them sign S.O and coordinates these to Sales head.Accomplishes Sales reports and gathers pertinent information from clients and competitors for communication to the Sales...

  • No BPO Experience Required

    1 week ago

    Valenzuela, Philippines Sapient Global Services Full time ₱300,000 - ₱420,000 per year

    One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesPosition Overview:Responsible for managing customer billing inquiries, processing payments, and resolving account issues within a high-volume call center environment.Job Responsibilities:Assist customers with understanding their bills, charges,...

  • Weekends off

    3 weeks ago

    Valenzuela, Philippines Sapient Global Services Full time

    Now hiring for Customer Care Agent at Metro Manila Sites! We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now! Responsibilities: • Answer incoming customer calls and inquiries • Provide information and assistance...

  • Weekends off

    2 weeks ago

    Valenzuela, Philippines Sapient Global Services Full time

    Now hiring for Customer Care Agent at Metro Manila Sites! We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now! Responsibilities: • Answer incoming customer calls and inquiries • Provide information and assistance...

  • Customer Service Assistant

    2 days ago

    Valenzuela, Philippines Sapient Global Services Full time

    One-day hiring process Earn up to 25k monthly Sapient is seeking dedicated Call Center Agents to join our Customer Service Assistant Team This is for urgent hiring. Apply nowResponsibilities:Answer incoming customer calls and inquiriesProvide information and assistance to customersResolve customer complaints and escalate issues as neededMaintain accurate...

  • Technical Support Representative

    3 weeks ago

    Valenzuela, Philippines Sapient Global Services Full time

    Technical Support Representative - Client Care Agent Join to apply for the Technical Support Representative - Client Care Agent role at Sapient Global Services Technical Support Representative - Client Care Agent 4 days ago Be among the first 25 applicants Join to apply for the Technical Support Representative - Client Care Agent role at Sapient Global...

  • 20 Night Differential

    3 days ago

    Valenzuela, Philippines SGS Ph Hiring - Sapient Hub Full time ₱336,000 per year

    We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Help customers comprehend their bills, charges, and available payment methods.Handle payments, refunds, and adjustments following company guidelines.Support customers in establishing...

  • Sales Account

    3 days ago

    Valenzuela, Philippines Sapient Global Services Full time ₱336,000 - ₱672,000 per year

    We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Respond to customer questions and offer precise details about products, services, and promotions.Assess customer needs and suggest suitable products or services to fulfill them.Oversee...