Payments and Cash Operations

7 days ago

Taguig, Philippines Sage Metrics Services Full time

Overview

Payments and Cash Operations (APAC) – Analyst

Sage Metrics Services • On-site - Taguig • 3-5 Yrs Exp • Bachelor • Full-time

Job Description

Payments and Cash Operations (APAC) – Analyst

Responsibilities
  • Manage day-to-day operations, including monitoring and processing cash movements, managing exceptions, and enriching client money transfers.
  • Support investigations into payment issues, handle fund returns and amendments, and ensure compliance with regulatory reporting requirements for EU and Asia.
  • Contribute to process optimization by supporting operational model changes, managing error reports, and leveraging AI/ML and other advanced technologies.
  • Assist in meeting market/currency deadlines, handling exceptions and escalations, training, operational controls, and policy adherence.
  • Collaborate with Client Services, Bankers, Treasury Services, and other Operations organizations to enhance client experience.
  • Support the transformation agenda and work with global teams to drive innovation.
  • Assist in effective communication and influence within the team and with stakeholders.
  • Operate effectively in a high-volume, rapid-paced, deadline-oriented environment.
  • Proactively manage escalations, promote process improvement ideas, share best practices, manage risk, identify issues, and escalate as necessary.
  • Support the creation of an effective control environment, assist in developing, implementing, and periodically performing key controls.
Required qualifications, capabilities, and skills
  • Experience in Financial Services, Operations, or management in Investment Banking or Wealth Management operations.
  • Strong ability to build relationships and influence colleagues, business leaders, and functional partners.
  • Strong industry experience with an understanding of standards.
  • Consultative approach, understanding and anticipating business partner needs.
  • Collaborate effectively with Operations Leaders and key partners.
  • Drive critical thinking, proactively seek out best practices.
  • Highly motivated individual with problem-solving abilities and transformation expertise.
Preferred qualifications, capabilities, and skills
  • Graduate Degree; MBA or other postgraduate degree is preferred.
  • Knowledge of various automation tools and AI/ML understanding.
  • Willingness to work in US, ASIA & EMEA shifts.
  • Excellent written and verbal communication skills.
  • Good analytical skills with attention to detail, quick grasping, and retention.
  • Coordination and teamwork; Exception handling and subject matter expertise.
  • Time management, flexibility, and adaptability to changes.

Working Location

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