
Team Leader
20 hours ago
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You\'ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you\'ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job DescriptionManage team performance daily ensuring the service and quality objectives are being attained and maintained on a consistent basis.
- Ensure a high retention of employees
- Provide leadership, coaching, and mentoring to the CCRs to develop their competencies and position them for success
- Analyze metrics and ensure CCRs are taking appropriate and timely action
- Ensure staff are equipped with the knowledge, training, experience, tools and technology needed to achieve the required business results
- Champion the coaching model
- Foster a work environment that values the people and encourages participation, creativity, learning and accountability
- Responsible for employee recruitment in order to meet business objectives
- Ensure team adopts and sustains change
- Identify opportunities for process and system improvements
- Communicate openly with team ensuring messages and initiatives are clearly understood
- Support and actively endorse the P4 culture (People, Partnership, Passion and Performance) and philosophies
- Build and support a culture of continuous improvement, identifying improvement opportunities and ideas, supported by strong business logic
- Interact directly with members, as required
- Manage absenteeism/vacations as per the targets and policies
- Participate in Projects as per the needs of the business
Call Centre
#J-18808-Ljbffr-
Team Leader
2 weeks ago
Taguig, National Capital Region, Philippines GBSS (Galilee Business Support Services) Full timeOverviewOfficial role title: Team Leader - Loan SupportThe Team Leader - Loan Support is responsible for managing the day-to-day operations of the loan processing team, ensuring performance targets, service levels, and quality standards are consistently met. This role requires a strong background in the Australian mortgage process and involves guiding and...
-
Team Leader
1 week ago
Taguig, National Capital Region, Philippines Hyatt Hotels Corporation Full timeClose Inclusive Collection Job Postings Notification"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."Grand Hyatt Grand Hyatt Manila PH - 0 - ManilaGuest Service OperationsEntry Level ManagerFull-timeLocalSummaryGrand Hyatt Manila...
-
Team Leader
3 weeks ago
Taguig, National Capital Region, Philippines Movate Technologies Services Limited Full timeQualificationsBetween 1 – 3 years experience in technical service desk environment as Team LeaderHands-on experience with Windows/Linux/Mac OS environmentsWorking knowledge of office automation products and computer peripherals, like printers and scannersKnowledge of network security practices and anti-virus programsAbility to perform remote...
-
Team Leader
3 days ago
Taguig, Philippines General Motors Full timeOverview Join to apply for the Team Leader role at General Motors . Get AI-powered advice on this job and more exclusive features. Sponsorship and Work Arrangement Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN...
-
IT Team Leader
2 days ago
Taguig, National Capital Region, Philippines iOPEX Tech Full time ₱900,000 - ₱1,200,000 per yearEmbrace the innovation with iOPEX technologies. Join us nowWe are hiring for an awesome IT Team Leader for our # team.Job overview As an IT Team Leader, you will play a pivotal role in leading and coordinating a team of IT professionals to ensure the smooth and efficient delivery of IT services and solutions to our diverse client base.What you'll be...
-
Production Team Leader
3 days ago
Taguig, Philippines Regent Foods Corporation Full timeOverview We are seeking an experienced and motivatedLine Leader to join our dynamic food production team at Regent Foods Corporation. As a Team Leader, you will oversee the assembly and processing of our high-quality food products at our state-of-the-art facility in Taguig City, Metro Manila. This is a full-time position that offers excellent...
-
Team Leader
1 week ago
Taguig, National Capital Region, Philippines Probe CX Full time $104,000 - $130,878 per yearJob Summary:The Team Leader is responsible for managing and supporting a team of technical support representatives handling telco-related services. The role ensures that performance metrics, quality standards, and customer satisfaction targets are met, while providing coaching, mentoring, and technical guidance to the team.Key Responsibilities:Lead, coach,...
-
Operations Team Leader
4 days ago
Taguig, National Capital Region, Philippines JLL Full time ₱1,200,000 - ₱2,400,000 per yearJob Title: Team Leader – OperationsDepartment: Shared ServicesOR***Shared Services Team LeaderWhat this job involves:Standing at the forefront of team delivery.As the person in charge, you will assemble and lead a team, and establish effective working procedures for the group. This role demands efficient team management skills, which you will exhibit by...
-
Team Leader
1 week ago
Taguig, National Capital Region, Philippines Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You\'ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you\'ll...
-
Team Leader
3 weeks ago
Taguig, National Capital Region, Philippines GodHeir Services Full timeOverviewTeam Leader - Medical Coder role at GodHeir ServicesLocation: On-site in TaguigWork Timing: Morning shiftSalary: 65, ,000 all-in package (Depending on the experience)Target start date: Immediately / August 29, 2025ResponsibilitiesHandle day-to-day operations of the Coding Services of the teamEnsure team delivers 100% of productivity and quality per...