Customer Service Supervisor
3 weeks ago
Customer Service Supervisor Join to apply for the Customer Service Supervisor role at United Asia Automotive Group Inc. (UAAGI). Major Responsibilities Team Management: Lead, mentor, and supervise a team of automotive professionals, including technicians, service representatives, and administrative staff. Set clear performance expectations, provide regular feedback, and facilitate professional development opportunities for team members. Operational Oversight: Monitor and manage automotive service centers, dealerships, or retail outlets nationwide. Ensure adherence to company policies, procedures, and safety standards. Optimize workflow processes to enhance operational efficiency and customer service. Sales And Customer Service: Collaborate with sales teams to develop and execute strategies to increase automotive sales and achieve revenue targets. Oversee customer interactions to ensure high levels of customer satisfaction and resolve escalated issues as needed. Inventory Management: Coordinate with the inventory management team to ensure adequate stock levels of vehicles, parts, and accessories. Analyze inventory data and make recommendations for replenishment and adjustments. Performance Analysis: Collect and analyze data related to workshop sales, customer feedback, service quality, and operational efficiency. Identify trends, opportunities, and areas for improvement, and develop action plans accordingly. Relationship Building: Cultivate relationships with key stakeholders such as dealer principals, suppliers, manufacturers, vendors, and regulatory bodies. Collaborate with other field managers and corporate teams to share best practices and align strategies. Budgeting And Financial Management: Assist in developing and managing budgets for the region, monitoring expenses, and ensuring financial goals are met. Implement cost-effective strategies to optimize resource allocation. Competencies Knowledge: Knowledge of automotive sales, service and operations. Familiarity with relevant software tools for data analysis and reporting. Skills: Strong leadership and team management skills. Excellent communication and interpersonal abilities. Analytical mindset with the ability to interpret data and make informed decisions. Problem‑solving skill and the ability to handle challenging situations effectively. Abilities: Can drive. Employment Details Seniority level: Associate Employment type: Full‑time Job function: Customer Service Industry: Motor Vehicle Manufacturing Referrals increase your chances of interviewing at United Asia Automotive Group Inc. (UAAGI) by 2x. Get notified about new Customer Service Supervisor jobs in Quezon City, National Capital Region, Philippines. #J-18808-Ljbffr
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Customer Service Supervisor
4 weeks ago
Quezon City, Philippines Moldex Group of Companies Full timeCustomer Service Supervisor – Moldex Group of Companies Location: Quezon City, National Capital Region, Philippines Join to apply for the Customer Service Supervisor role at Moldex Group of Companies . Responsibilities Provide hands‑on supervision and guidance to Customer Care Account Officers to ensure optimal team performance. Foster a...
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Customer Service Supervisor
2 weeks ago
Cebu City, Central Visayas, Philippines New Moto Marketing Corporation Full time ₱400,000 - ₱1,200,000 per yearCastleKeep Holdings, the holdings company of Skygo Marketing Corporation, and several other business units, is expanding and we are looking for a talented individual to fill the Customer Service Supervisor role.The Customer Service Supervisor leads a team of Customer Service Representatives (CSRs) to ensure high quality service delivery, compliance with...
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Field Service Supervisor
4 weeks ago
Quezon City, Philippines United Asia Automotive Group Inc. (UAAGI) Full timeField Service Supervisor – United Asia Automotive Group Inc. (UAAGI) Join to apply for the Field Service Supervisor role at United Asia Automotive Group Inc. (UAAGI). Are you a talented individual ready to join an awesome team in the Automotive industry? Be our next Field Service Supervisor. This position actively leads field teams, manages customer...
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HR Manager/Supervisor
4 weeks ago
Quezon City, Philippines Genesis Transport Service Inc. Full timeHR Manager/Supervisor Join to apply for the HR Manager/Supervisor role at Genesis Transport Service Inc. Overview This is a full-time on-site role for an HR Supervisor located in Quezon City. The HR Supervisor will be responsible for managing employee relations, overseeing performance management systems, ensuring compliance with HR policies, and managing...
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Customer Service Supervisor
19 hours ago
Makati City Metro Manila, Philippines Surf Marketing Agency Full timeLocation: On-site (Philippines Office) Department: Customer Experience / Operations Reports To: Customer Service Manager / Operations Director Position Overview We are looking for a highly experienced and people-oriented Customer Service Supervisor with a solid background in international BPO operations. In this role, you will manage the daily operations of...
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Customer Service Representative
4 weeks ago
Quezon City, Philippines Lexie Staffing and Business Consulting Full timeJob Summary: We are looking for highly motivated and customer-focused individuals to join our International Sales Account team as Customer Service Representatives (Voice). In this role, you will handle inbound and outbound calls from international customers, assisting them with inquiries, processing sales orders, upselling products or services, and ensuring...
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Customer Service Representative
2 weeks ago
Quezon City, Philippines Lexie Staffing and Business Consulting Full timeJob Summary: We are looking for highly motivated and customer-focused individuals to join our International Sales Account team as Customer Service Representatives (Voice). In this role, you will handle inbound and outbound calls from international customers, assisting them with inquiries, processing sales orders, upselling products or services, and ensuring...
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Assistant Customer Service
4 weeks ago
Quezon City, Philippines ACCPRO INTERNATIONAL Full timeDUTIES and RESPONSIBILITIES: • Answer calls and customer concerns • Needs to know basic product knowledge to be able to provide information about the company’s products and service • Take orders, determine charges, oversee billings and payments • Handle customer complaints and returns • Refer customer complaints to supervisors, managers and...
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Assistant Customer Service
2 weeks ago
Quezon City, Philippines ACCPRO INTERNATIONAL Full timeDUTIES and RESPONSIBILITIES: • Answer calls and customer concerns • Needs to know basic product knowledge to be able to provide information about the company’s products and service • Take orders, determine charges, oversee billings and payments • Handle customer complaints and returns • Refer customer complaints to supervisors, managers and...
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Service Supervisor
2 weeks ago
Makati City, National Capital Region, Philippines Auto Global Full time ₱600,000 - ₱800,000 per yearJob Title: Service SupervisorJob Summary:The Service Supervisor is responsible for overseeing the daily operations of the service department. This role ensures that automotive technicians are working efficiently, customer service standards are met, and vehicles are serviced to quality and safety standards. The supervisor acts as a liaison between customers,...
