Business Analyst
4 weeks ago
Seniority Level Mid-Senior level Employment Type Full-time Job Function Analyst Overview The Business Analyst bridges the gap between business needs and system capabilities across Sinch's subscription billing and finance ecosystem. Key Responsibilities Collaborate with cross-functional stakeholders to gather, analyse, and document business and system requirements. Translate business needs into clear functional specifications for system changes, enhancements, and reports. Work closely with the Zuora Administrator and Configuration Analyst to validate solutions, support implementations, and monitor outcomes. Support project planning, timelines, and testing efforts including UAT. Facilitate regular stakeholder engagement and workshops to ensure alignment on system capabilities and limitations. Assist in the analysis of billing and subscription-related data to support strategic decision-making. Maintain comprehensive documentation for requirements, process flows, change requests, and system logic in Confluence. Act as a liaison between business users and technical teams, ensuring strong communication and timely updates. Monitor the impact of implemented changes and recommend continuous improvements. Support internal training materials and knowledge sharing for new system features or processes. Required Skills & Attributes Proven experience as a Business Analyst or in a similar role within finance, billing systems, or SaaS environments. Strong ability to elicit, analyse, and document complex business requirements. Deep understanding of financial systems, subscription billing models, and related operations. Experience collaborating with technical teams (e.g., system admins, developers, solution architects). Familiarity with tools such as Jira, Confluence, and Excel; exposure to Zuora or other billing platforms is a strong advantage. Excellent written and verbal communication skills, with the ability to translate between business and technical language. Strong organisational skills, attention to detail, and a proactive approach to problem‑solving. Comfortable working in a remote, cross‑functional team environment. Mindset focused on continuous improvement, user experience, and data integrity. Benefits Work from home: Flexible remote work offering. Celebrate You: One day off for your birthday. Generous annual leave program. Comprehensive medical insurance and supplemental plans. Monthly home internet allowance. Free virtual counselling resources through Employee Assistance Program. Location Taguig, Pasig, Philippines #J-18808-Ljbffr
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Real Time Analyst
4 weeks ago
Mabalacat, Philippines Asurion Full timeThe Workforce Management Analyst is responsible for monitoring real time call queues and staffing levels, taking appropriate actions to achieve desirable outcomes, and communicating effectively with a cross-functional team of business partners. Using workforce management and reporting tools, the analyst analyzes and evaluates workload and staffing patterns...
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Quality & Insights Analyst
2 weeks ago
Mabalacat, Philippines Asurion Full timeOverview The Customer Solutions Quality & Insights Analyst is a trusted subject matter expert that analyzes customer experience and assesses the quality of hub and field interactions. This position is responsible for calibrating and auditing frontline and/or leadership positions to ensure accuracy and compliance. Q&I Analysts review direct interactions and...
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Real Time Analyst
2 days ago
Mabalacat, Central Luzon, Philippines Asurion Full timeThe Workforce Management Analyst is responsible for monitoring real time call queues and staffing levels, taking appropriate actions to achieve desirable outcomes, and communicating effectively with a cross-functional team of business partners. Using workforce management and reporting tools, the analyst analyzes and evaluates workload and staffing patterns...
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Fulfillment Analyst
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Mabalacat, Philippines RYZE Full timeJoin the RYZE team as a Fulfillment Analyst. At RYZE, we believe daily rituals create the foundation for living your greatest life. Our mushroom coffee and superfood products fuel the body and clarify the mind—helping people everywhere unlock their highest potential. We’re a fast‑growing, mission‑driven team passionate about wellness, innovation, and...
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Data Analyst
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Senior Financial Analyst
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Mabalacat, Philippines Eightx - Fractional CFOs for FMCG Brands Full timeAbout Eightx We provide Fractional CFO services for fast-growing eCommerce Brands and Agencies from Canada, the United States and the United Kingdom with one goal in mind: To help eCommerce business owners scale their businesses with more cash and less stress. This requires a broad range of skills including financial modelling, risk management, understanding...
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Senior Business Analyst-Learning and Development
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Mabalacat, Philippines UnitedHealth Group Full timeOverview Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented...
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Customer Experience Semi-senior Analyst
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Payroll Analyst
3 weeks ago
Mabalacat, Philippines Asurion Full timeThe Analyst, Payroll shall work with Customer Solutions payroll/timekeeping team for the effective and efficient end to end processing of semimonthly payrolls, including all related tasks in accordance with the Company’s procedures / deadlines. Responsibilities Enroll new hires to timekeeping timestamp. Shall ensure that their schedules are available in...
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Data Analyst
4 weeks ago
Mabalacat, Philippines DOXA Talent, Inc. Full timeOur client is looking for a Data Analyst to join their team. This role will be responsible for managing data, building dashboards, and ensuring data quality through robust sampling and verification processes. The ideal candidate is experienced in dashboard design and data visualization, with strong skills in data validation, testing, and documentation to...
