Customer Experience Semi-senior Analyst
4 weeks ago
About Trafilea Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing global player, Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. Customer Care @ Trafilea At Trafilea, we foster a culture of collaboration, innovation, and continuous learning. We believe in investing in our people and providing them with the support and development opportunities they need to grow both personally and professionally. With our remote-first approach, you\'ll have the freedom to work from anywhere in the world, surrounded by a diverse and talented team that spans the globe. We are looking for a Customer Experience Semi-senior Analyst to maximize customer satisfaction with the product and the experience for its obtention. Analyze multi-source customer feedback, own and monitor key KPIs, identify patterns and root causes to anticipate negative or positive trends. By partnering with Operations and Product Development, the Customer and Product Experience Analyst guides product performance decisions, improves processes across the apparel lifecycle, and addresses pain points detected from data analysis. Experience / Qualifications Proven training in advanced data analysis (statistics, modeling, segmentation, visualization). Strong knowledge of analytical tools and platforms (e.g., Tableau, Power BI, SQL, Python, Excel advanced). Advanced Google Sheets and Excel are a must. LLM tools usage for data analysis and visual presentations (Lovable, Genspark, Claude, ChatGPT, or similar tools). What we offer Collaborate with world-class talents in a data-driven, dynamic, energetic work environment. Opportunity to grow and develop both professionally and personally. Safe space to be who you truly are, with a commitment to diversity, equity, and inclusion. Openness to new ideas and initiatives. Great benefits package including remote work, 15 working days of paid holidays, Learning subsidy, and more We\'ve been recognized by Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers. Apply now #J-18808-Ljbffr
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Senior Accounting Analyst
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Mabalacat, Philippines Asurion Full timeOverview The Senior Finance Analyst is responsible for the full set accounts as well as assisting in the preparations of statutory reporting for assigned entity/s, month end closing, and ad hoc tasks as assigned by the Finance Center of Excellence Manager. Responsibilities Perform daily accounting tasks of General Ledger, Revenue, Intercompany transactions,...
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Senior Financial Analyst
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Mabalacat, Philippines Eightx - Fractional CFOs for FMCG Brands Full timeAbout Eightx We provide Fractional CFO services for fast-growing eCommerce Brands and Agencies from Canada, the United States and the United Kingdom with one goal in mind: To help eCommerce business owners scale their businesses with more cash and less stress. This requires a broad range of skills including financial modelling, risk management, understanding...
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Quality & Insights Analyst
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Mabalacat, Philippines Asurion Full timeOverview The Customer Solutions Quality & Insights Analyst is a trusted subject matter expert that analyzes customer experience and assesses the quality of hub and field interactions. This position is responsible for calibrating and auditing frontline and/or leadership positions to ensure accuracy and compliance. Q&I Analysts review direct interactions and...
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Transaction Monitoring Analyst
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Mabalacat, Philippines The Back Room Limited Full timeWant to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities? The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it! Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment...
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Fulfillment Analyst
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Mabalacat, Philippines RYZE Full timeJoin the RYZE team as a Fulfillment Analyst. At RYZE, we believe daily rituals create the foundation for living your greatest life. Our mushroom coffee and superfood products fuel the body and clarify the mind—helping people everywhere unlock their highest potential. We’re a fast‑growing, mission‑driven team passionate about wellness, innovation, and...
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Mabalacat, Philippines Aprio Full timeWork with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are...
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Mabalacat, Philippines Aprio Full timeWork with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are...
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Mabalacat, Philippines Newyorkfamilydentistry Full timeThe Data Analyst reports to the management team of NYFD HQ and is responsible for ensuring critical projects are expertly organized, scheduled, analyzed, communicated and managed to help the organization achieve their business objectives. Skills & Qualifications: Aptitude for data analysis Demonstrated ability to manage time and prioritize projects to meet...
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ERP Support Analyst | WFH
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Mabalacat, Philippines MicroSourcing Full timeERP Support Analyst | WFH MicroSourcing Position: Software Support Analyst Location: Global One Building, Eastwood, Quezon City Work setup & shift: Work from home | Night Shift Why join MicroSourcing? Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group...
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Data Analyst
4 weeks ago
Mabalacat, Philippines Elder Research Full timeCareer Opportunities with Elder Research A great place to work. Careers At Elder Research Current job opportunities are posted here as they become available. Work Location: Remote (preference for candidates located in the National Capital Region - DMV) Clearance Required: TS or CBP BI or DHS Suitability (clearance adjudicated within the past 4 years)...
