Mortgage Processor

Overview Join to apply for the Mortgage Processor role at Cloudstaff . Cloudstaff is a leading outsourcing company committed to helping businesses thrive through smarter talent solutions. We foster a work environment that supports professional growth and well-being. Role Role : Mortgage Processor Work Arrangement : Work from Office Schedule : Morning shift Responsibilities Sending and responding to emails to customers and follow ups Contacting customers via phone and email to support them through the journey with strong customer service Setting up meetings between broker and customer Working with broker in gathering documents and renaming Checking documents to ensure all information required is available and correct Contacting banks, broker support teams and BDMs (different scenarios) Ordering valuations, pricing and credit checks Completing all other tasks (post settlement) Reviewing financial statements and supporting documents, conducting servicing and scenario research, performing credit analysis, and running borrowing capacity calculators Assist brokers in checking deals, policies, and scenarios with banks and lenders Work closely with brokers to structure loans and identify suitable solutions for clients Prepare and submit mortgage applications Qualifications and Requirements Excellent English speaking skills both formally and casually; able to hold a conversation Ability to connect with people and build strong relationships Proactive, creative, able to think outside the box High degree of accuracy and attention to detail Ability to complete tasks within set deadlines At least 2+ years’ experience in the AU Mortgage Experience working with AOL Data Entry, ideally MyCRM Benefits Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent Flexible leave credits for vacation, emergency, and sick leaves Annual Performance Review with Salary Increase Company-provided PC/Laptop and fiber internet connection Weekly office perks for work-from-office staff – Free Coffee, Meals and Beer Fridays Top-notch workplace with VIP lounge and game rooms Child-friendly spaces to support work-life balance Employee Share Units program and Cloudstaff Dream Points Mental Wellness Employee Assistance program through Lifeworks In-house psychiatrist available to support well-being Refer-a-friend incentives and other career growth opportunities Job Details Seniority level : Mid-Senior level Employment type : Full-time Job function : Business Development, Project Management, and Finance Industries : Outsourcing and Offshoring Consulting, Business Consulting and Services, and Real Estate To become a priority applicant, please share a 1-2 minute video introduction detailing your experience in this role. Upload your video to the CSJobs platform with a clean, distraction-free background and clear communication. Get notified about new Mortgage Processor jobs in Pampanga, Central Luzon, Philippines. #J-18808-Ljbffr