Customer Service Team Leader

5 days ago


Baguio, Philippines Starlight Business Consulting Services, Inc. Full time

Overview

We are looking for a dedicated and proactive Customer Service Team Leader to guide and support our customer service team. The role involves overseeing day-to-day operations, ensuring high levels of customer satisfaction, and motivating the team to meet and exceed performance targets.

Responsibilities
  • Lead a small team to handle customer inquiries, order issues, and after-sales support.
  • Assist the supervisor with team management and training.
  • Deliver training sessions and encourage continuous skill development.
  • Collaborate with management to implement service improvements and processes.
Qualifications
  • Experience in BPO or call center customer service.
  • Good English communication skills.
  • E-commerce, hardware, or software support experience is a plus.
  • Strong communication and interpersonal skills.
  • Ability to motivate and inspire a team in a fast-paced environment.
  • Excellent problem-solving and conflict-resolution skills.
#J-18808-Ljbffr

  • Baguio City, Cordillera, Philippines Wishcraft Creative Affairs Team, Inc Full time ₱150,000 - ₱250,000 per year

    HIRING : TEAM LEADER FOR NORTH LUZONQualifications:- / f3male-Not more than 4o y0-Flexible, confident and energetic-Accurate and operates with a high level of integrity-Ability to work well under pressure while working independently or as a team player-Can deal with all sorts of people-Can engage and carry a conversation and drive customer service-Physically...


  • Baguio City, Cordillera, Philippines beBeeLeadership Full time ₱600,000 - ₱900,000

    We are looking for a leadership professional to manage and motivate our customer support teams. The ideal candidate will have experience in leading high-performing teams and driving results through effective coaching and mentoring.Key QualificationsMinimum 3 years of leadership experience in a customer service environment with a proven track record of...


  • Baguio City, Cordillera, Philippines beBeeCustomerSupport Full time ₱3,500,000 - ₱5,000,000

    Customer Support Team LeadWe are seeking a highly skilled and experienced Customer Support Team Lead to lead and develop our client's customer support team. As a key member of our team, you will be responsible for overseeing day-to-day support operations, coaching support specialists, and ensuring our clients and users receive top-tier service.Key...


  • Baguio, Philippines Viranda trading group co., ltd. Full time

    We’re Hiring: Join a Global Leader in STEAM Education! Location: Baguio City Work Schedule: Five days a week | Night Shift Openings: 20 Customer Support Specialists + 1 Employer: our client is a world-renowned STEAM education provider committed to empowering educators and learners through hardware, software, and curriculum tools that make learning...


  • Baguio City, Cordillera, Philippines beBeeCustomerExperience Full time $60,000 - $80,000

    We are looking for an experienced Customer Experience Leader to join our team.">The ideal candidate will have a strong track record of managing client relationships, resolving inquiries, and building scalable processes. They will be responsible for owning overall relationships with assigned clients, managing onboarding, implementation, training, increasing...

  • Technical Leader

    1 week ago


    Baguio City, Cordillera, Philippines beBeeSupport Full time ₱6,000,000 - ₱8,000,000

    About the Customer Support Manager RoleStarburst is seeking a customer-obsessed, highly motivated leader to manage a team of dedicated and knowledgeable Support Engineers. The ideal candidate has a background in distributed systems, Hadoop, cloud technologies, security, DBMSs, and navigating complex codebases.The Customer Support Manager will oversee a team...


  • Baguio City, Cordillera, Philippines beBeeCustomer Full time $50,000 - $80,000

    Job OverviewWe are seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our customer support team, you will be responsible for guiding and mentoring a team of customer service representatives to deliver exceptional service to our clients.Key QualificationsA minimum of 3 years of leadership experience in a customer service...


  • Baguio, Philippines Massage Envy Franchising, LLC Full time

    Overview Do you love helping others? Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Yuma. Massage Envy is the leader in accessible massage and skin care. As a...


  • Baguio City, Cordillera, Philippines beBeeLeader Full time ₱960,000 - ₱1,280,000

    Job OpportunityThis is a highly challenging and rewarding role where you will lead and grow our global Technical Support team.Your focus will be on operational excellence, technical quality of service, and the growth and effectiveness of your team.You'll help shape the day-to-day delivery of high-end, consultative support for open source database...

  • Team Lead

    7 days ago


    Baguio, Philippines Neksjob Full time

    About the Role Neksjob Corporation is seeking a highly motivated and experienced Team Lead to join our growing North America (NA) Operations team in the Philippines. This role requires a strong leader with excellent people management skills, a solid technical foundation, and the ability to drive team performance in a fast-paced, multicultural...