
Buyer Turnover Manager
4 weeks ago
Overview
The Buyer Turnover Manager is responsible for managing the turnover operations of the assigned projects, ensuring compliance with standards set by the Department Head. He or she is tasked to:
- Recommend improvements in pursuit of excellence in customer service, ensuring that the team is properly equipped and motivated to provide exceptional customer service throughout the turnover journey.
- Oversee, conduct site visits, and manage full cycle turnover for the HRB segment of SMDC; responsible for motivating and leading the entire team.
- Monitor turnover schedule and ensure complete manpower across all projects.
- Ensure full resolution of escalated concerns.
- Prepare annual budget involving Site Operations.
- Validate turnover status on QTOP.
- Monitor, collate, and ensure that the team prepares and provides turnover reports and other related submittals.
- Perform other tasks as required from time to time.
- College Graduate of a 4-year course (preferably Business Management or Hotel Management).
- 7 years of relevant managerial experience gained from the real estate / customer service / property management industry.
- Strong leadership, organizational, and presentation skills.
- Excellent people and client management skills.
- Able to successfully manage objections and de-escalate / resolve critical concerns.
- Mid-Senior level
- Full-time
- Customer Service
-
Turnover Assistant
3 weeks ago
Pasay, Philippines SM Investments Corporation Full timeResponsibilities Monitor the units scheduled for inspection. Ensure that the unit to be inspected by the buyers is qualified for turnover prior to the buyers\' viewing and acceptance; this includes preparation of units in terms of cleanliness, completeness and functionality. Prepare and provide turnover reports and other related submittals. Coordinate and...
-
Turnover Assistant
1 week ago
Pasay, Philippines SM Investments Corporation Full timeThe company is seeking a highly organized and detail-oriented individual to join their team. The responsibilities of the role include: Ensuring all QTO accounts and fully accepted units by QAD are timely scheduled and plotted in SharePoint. Sending out Notice of Acceptance to buyers. Monitoring email notifications from QTOP and ensuring NOAs are generated...
-
Turnover Coordinator
3 weeks ago
Pasay, Philippines SM Investments Corporation Full timeResponsibilities Ensure that all QTO accounts and fully accepted units by QAD are timely scheduled and plotted in SharePoint. Sends out Notice of Acceptance to buyers. Monitors email notification from QTOP and ensures NOAs are generated accordingly. Accommodate requests for rescheduling and deferment. Calls and updates buyers regarding turnover schedule....
-
Post Turnover Support Assistant
2 weeks ago
Pasay, National Capital Region, Philippines SMDC Full time ₱150,000 - ₱250,000 per yearJOB SUMMARYTo ensure that all post-construction concerns are addressed accordingly.DUTIES AND RESPONSIBILITIESTo ensure that all post-turnover concerns and unit discrepancies are endorsed to the concerned teams: Post Turnover Unit, Engineering Group, Project Development, and Property Management Office.To monitor the progress and closure of Microsoft Dynamics...
-
Property Management Assistant
6 days ago
Pasay, Philippines SM Investments Corporation Full timeResponsibilities To call all buyers with eligible accounts and advise them of the target completion date of their units and parking slots. The call out list must be endorsed by the Property Management Supervisor – Pre Turnover. To handle all follow up phone calls endorsed by Property Management Supervisor – Pre Turnover and Customer Service...
-
Project Development Manager
3 days ago
Pasay, Philippines SM Investments Corporation Full timeLAND ACQUISITION Prepares the initial financial runs to be used as basis for acquisition Coordinates the implementation on the technical due diligence of acquired properties, in preparation for the project conceptual planning. PROJECT CONCEPTUALIZATION AND PLANNING Participates in the planning process Prepares the project development timeline based on...
-
Manager
6 days ago
Pasay, Philippines SM Investments Corporation Full timePlease note that this job posting requires registration or login to apply. DUTIES AND RESPONSIBILITIES Oversee, conduct site visits, and manage the full cycle of the Turnover process for Eco Homes Segments of SMDC. Monitor Turnover Schedule and ensure complete manpower complement across all projects. Assist VIP buyers during turnover. Coordinate with the...
-
Assistant Project Development Manager
6 days ago
Pasay, Philippines SM Investments Corporation Full timeJOB SUMMARY: Supports the Project Director and Cluster Head in managing and overseeing the real estate projects (both ongoing and completed) assigned to them. JOB DESCRIPTION Duties and Responsibilities LAND ACQUISITION Prepares the initial financial runs to be used as basis for acquisition Coordinates the implementation on the technical due diligence of...
-
Manager
4 weeks ago
Pasay, Philippines SM Investments Corporation Full timePlease login here or register here first before applying for a job. DUTIES AND RESPONSIBILITIES1. Oversee, conduct site visit and manage full cycle of Turnover process for Eco Homes Segments of SMDC.2. Monitor Turnover Schedule and ensure complete manpower complement across all projects.3. Assist VIP buyers during turnover.4. Coordinates with Engineering and...
-
Project Development Manager
4 weeks ago
Pasay, Philippines SM Investments Corporation Full timePlease login here or register here first before applying for a job. LAND ACQUISITION• Prepares the initial financial runs to be used as basis for acquisition• Coordinates the implementation on the technical due diligence of acquired properties, in preparation for the project conceptual planning.PROJECT CONCEPTUALIZATION AND PLANNING• Participates in...