Customer Support Representative
4 weeks ago
Ready to make an impact? At Hive Health and HPPI, a subsidiary of Hive Health, we’re on a mission to make healthcare radically more accessible for all—and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, we’d love to meet you Responsibilities Respond to member concerns and inquiries regarding plan and care availments through calls and messaging platforms Assess and resolve member inquiries across a wide range of cases, ensuring a patient-centric approach Work closely with relevant departments to gather stakeholder feedback and endorse tasks or next steps as needed Qualifications Bachelor’s Degree preferably in a nursing or medical related field Preferably with experience in customer support, account management, or related fields. Proficient in English and Filipino, spoken and written Excellent interpersonal and verbal communication skills for team coordination and managing patient expectations Excellent written communication skills — properly document conversations and escalate relevant cases to the team Creative, strategic, and proactive in problem solving and identifying opportunities Willingness to work hybrid (2x Onsite) Assigned 5 shifts per week from your preferred 2 shifts below: Morning Shift : 5 AM to 2 PM Mid/Afternoon/Evening Shifts: 9 AM to 6 PM 3 PM to 12 AM Night Shift : 10 PM to 7 AM Join our team as we revolutionalize healthcare in the Philippines—and beyond Benefits Day 1 benefits for full-time employees – comprehensive healthcare coverage for you and your dependent, and paid time off from the start. Grow with us – mentorship, career development, and learning opportunities to help you thrive. Global connections – gain insights and support from top minds at Harvard, Stanford, and beyond. #J-18808-Ljbffr
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Email Customer Support Representative
3 weeks ago
Pasig, Philippines Datamatics CMS PH Full timeAbout the job Email Customer Support Representative JOB PURPOSE Abide house rules being implemented by the account and the company. Know and understand the KPIs and how they are being rated. Attendance and Punctuality (with respect to shifting schedules of the account). Task Completion (Email, Live Chat and Inbound calls). Each rep has their assigned daily...
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Customer Service Representative
1 week ago
Pasig, National Capital Region, Philippines H&K Business Support Inc. Full time ₱200,000 - ₱500,000 per yearCollege Graduate of any course.Preferably with experience in BPO and customer support.With good communication skills.Computer literateWilling to be assigned in Bridgetown Ugong Pasig CityJob Type: Full-timeBenefits:Additional leaveCompany Christmas giftCompany eventsHealth insuranceOpportunities for promotionPaid trainingPay raiseWork Location: In person
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Customer Service Representative
2 weeks ago
Pasig, Philippines Stackph Full timeAs a Customer Service Representative, you’ll be the first point of contact for our banking clients. Your role is to provide exceptional customer support by handling inquiries, assisting with account-related concerns, and ensuring every interaction delivers a smooth and professional customer experience.
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Customer Service Representative
3 days ago
Pasig, Philippines Stackph Full timeAs a Customer Service Representative, you’ll be the first point of contact for our banking clients. Your role is to provide exceptional customer support by handling inquiries, assisting with account-related concerns, and ensuring every interaction delivers a smooth and professional customer experience.
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Customer Service Representative
2 weeks ago
Pasig, National Capital Region, Philippines H&K Business Support Inc. Full time ₱216,000 - ₱432,000 per yearResponsibilities:Respond promptly to customer inquiries via phone, email, chat, or other communication channels.Resolve customer complaints and issues efficiently and professionally.Provide accurate information about products, services, pricing, and company policies.Process orders, returns, exchanges, and account updates accurately.Escalate complex or...
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Customer Service Representative
2 weeks ago
Pasig, National Capital Region, Philippines JOB CONNECT RESOURCES INC. Full time ₱180,000 - ₱240,000 per yearURGENT HIRINGCUSTOMER SERVICE REPRESENTATIVE (CSR)CHAT SUPPORTJob Connect Resources Inc.(DOBA PHILIPPINES)ON SITE (not work from home) mode of Communication: English interview flow (Basic English) With Experience in Customer Service representative (CSR) at least 6 months, Local and International Account Scripts are provided Work-like SHOPEE or LAZADA ...
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Customer Service Representative
3 days ago
Pasig, Philippines Metacom Careers Full timeAs a Healthcare Customer Service Representative at Teleperformance, you will provide support to members, patients, and healthcare providers by addressing inquiries related to medical coverage, claims, benefits, and services. You will play an important role in ensuring patient satisfaction while maintaining accuracy and compliance with healthcare regulations.
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Customer Service Representative
2 weeks ago
Pasig, National Capital Region, Philippines Anytime Cleaners Full time ₱80,000 - ₱120,000 per yearMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...
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Customer Service Representative
1 week ago
Pasig, National Capital Region, Philippines Satellite Office Full time ₱150,000 - ₱250,000 per yearWe are building a pool of Customer Service Representatives to support our US or AU-based clients. The ideal candidate will be the first point of contact, providing exceptional service and resolving inquiries via phone, email, and chat. Experience in a US or AU-facing BPO is crucial.Key Responsibilities:Handle customer inquiries and resolve issues promptly...
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Customer Service Representative
4 weeks ago
Pasig City, Philippines Metacom Careers Full timeAs a Healthcare Customer Service Representative at Teleperformance, you will provide support to members, patients, and healthcare providers by addressing inquiries related to medical coverage, claims, benefits, and services. You will play an important role in ensuring patient satisfaction while maintaining accuracy and compliance with healthcare regulations.
