Project Manager

3 weeks ago

Tanauan, Philippines TTEC Full time

TTEC National Capital Region, Philippines Overview As a Project Manager working remotely in Manila, you’ll bring humanity to business, overseeing client and corporate projects at TTEC’s global customer experience centers. Responsibilities Act as the primary liaison for client projects, serving as their point of contact. Build, manage, and maintain project documentation on a global scale. Ensure projects are completed on time and within budget. Develop project plans, establish deadlines, assign functional responsibilities, and lead the work of others. Conduct due diligence and gather required materials. Manage internal and corporate business‑level initiatives. Report to an Executive Director, Project Management. Typical Day Collaborate with internal teams, stakeholders, senior executives, and external clients in a virtual environment. Customize, build, manage, and maintain effective project records. Identify risks, define mitigation plans, and execute change management. Clearly articulate requirements and overall project status to various audiences. Support the deployment and achievement of departmental and corporate strategy. Spearhead innovative projects for corporate initiatives and enhancements. Display managerial courage within an individual contributor role while navigating project phases. Qualifications BA/BS or equivalent experience. 3+ years of project management experience leading medium to large‑scale global deployments. PMP certification or equivalent experience. Operational management experience within the BPO/call center industry. Strategic guidance ability while leading a project team. Expertise with formal presentation. Experience with project management software, word processing, spreadsheets, and flowcharting applications. Willingness to work US hours and possess a valid passport for international travel. What You Can Expect Supportive career and professional development. An inclusive culture where giving back is encouraged. A global team of curious lifelong learners guided by our company values. Paid time off (PTO) and wellness and healthcare benefits. A great compensation package, performance bonus opportunities, and benefits like tuition reimbursement. About TTEC TTEC is a global customer experience company that leverages technology and humanity to help clients build profitable, engaging customer experiences. TTEC is an equal‑opportunity employer and is committed to building a diverse workforce that respects and empowers every team member. Primary Location PH-National Capital-Makati City, Metro Manila Visit for more information. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to ensure all employees feel valued, belonging, and comfortable being their authentic selves at work. Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr

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