Contract Management Specialist

Contract Management Specialist

Location: Taguig; Makati and Cavite (with willingness to accept permanent assignment in Cavite once the office is established)

Posted today

Job Description

Job Title: Management Specialist (Administrative Assistant)

Job Type: Time

Job Schedule: Day Shift

Job Setup: Onsite

Overview: The role provides top-notch administrative support to the executive office, coordinating with relevant operating units and ensuring smooth communication with internal and external partners. The key functions are listed below.

• Provides high-level administrative support to the Executive Office, including consolidation of management reportorial requirements
• Prepares presentation decks from data gathered across operating units and discusses analyses with respective heads
• Calendar management, meeting scheduling, and creation of minutes to ensure topics are recorded and accessible
• Monitors compliance with management directions based on meeting minutes
• Drafts letters, memos, and other correspondence under the executive office
• Receives, reviews, and summarizes incoming communications; distributes contents to authorized recipients
• Maintains records, orders supplies, and performs basic bookkeeping
• Arranges travel and accommodations for executives
• Performs other tasks as required

Key Results Areas:

• Provides quality executive support to the Executive Office
• Meets internal/external SLA requirements
• Monitors and records operational expenses

Qualifications:

• Graduate of any 4-year business course
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Excellent time management with ability to meet deadlines
• Ability to perform under pressure in a high-paced environment
• Extensive knowledge of office administration, clerical procedures, and recordkeeping
• Proficient in MS Excel, Word, and PowerPoint
• Analytical with good judgment
• At least 1 year of similar work experience, preferably in mortgage or real estate

Expected Competencies and Behaviors:

• Organized and detail-oriented
• Works well under pressure with minimal supervision
• Team player

Posted 1 day ago

Order Management Specialist

Posted 1 day ago

Job Description

Overview: WFH setup with order management experience, preferably in a SaaS environment.

Responsibilities:

• Understand end-to-end quote-to-cash with focus on order management to billing
• Manage subscription order fulfillment using Zuora (activation and billing)
• Ensure transaction accuracy for revenue reporting
• Identify and address order processing issues to ensure timely fulfillment
• Serve as SME for order management and fulfillment tasks
• Develop tools/processes to ensure accurate, timely, and compliant transactions
• Collaborate with internal groups to improve efficiency
• Create and maintain process documentation for order fulfillment policies
• Partner with Sales, Finance, Billing Support, and Sales Operations
• Ability to work EMEA and occasional US hours; able to work weekends during Month/Quarter/Year-end close

Requirements:

• 3+ years of related experience, preferably in SaaS
• Strong business acumen in bookings, billings, and reporting
• Excellent organizational skills and attention to detail
• Team player and effective communicator across order management and cross-functional teams
• Self-starter with initiative; able to hold self and others accountable
• Experience with Zuora and Salesforce is a plus; knowledge of Business/Data Analysis, IT SDLC, and UAT is a plus

Accounts Management Specialist

Posted 1 day ago

Job Description

Overview: Oversees end-to-end buyer journey from reservation and documentation to loan processing, turnover, and title transfer. Strong leadership for escalated concerns and coordination with banks/government agencies; drives process improvements to support sales and operations.

Qualifications:

• Graduate of any 4-year course; minimum 5 years in customer service with mortgage processing background
• Experience supervising/mentoring/training teams
• Real estate and/or banking experience, particularly in bank and PAG-IBIG financing
• Strong written and oral communication skills
• Knowledge of title transfer processes, docketing, payment requests, and TIN verification
• Ability to handle escalated transactions independently with minimal supervision
• Willing to work on-site and/or be on-call during weekends/holidays
• Demonstrated contribution to process improvements

Responsibilities:

• Handle escalated transactions and provide team support
• Evaluate buyers’ financials for loan eligibility
• Orient buyers on terms and conditions of sales
• Address inquiries via phone, in person, email, and social platforms
• Ensure timely submission of complete documentation
• Process buyer requests and coordinate actions
• Manage high volume of loan applications; coordinate with banks/PAG-IBIG
• Coordinate with partner banks on policies, promotions, and rates
• Prepare contracts and documents (Reservation Agreements, Contracts to Sell, Deeds of Sale, etc.)
• Monitor payments, send reminders, and resolve payment issues
• Inspect units before turnover and schedule turnover dates
• Assist in turnover of completed units
• Prepare title transfer requirements
• Answer inquiries across channels
• Perform other tasks as assigned

Employment Details:

• Type: Full-Time
• Set-Up: On-Site
• Locations: Makati City (Main Office) and Tanza, Cavite (Site)
• Hours: Mon-Fri 9:00 AM – 6:00 PM
• Salary: Php 20,000–Php 30,000
• Job Types: Full-time, Permanent

Benefits: Company events, Health insurance, Opportunities for promotion

Schedule: 8-hour shift

Supplemental Pay: Performance bonus

Data Management Specialist

Posted 1 day ago

Job Description

Overview: Data Management Specialist to ensure data integrity, accuracy, and security, managing data collection, storage, organization, and analysis to support business operations.

Key Responsibilities:

• Maintain data accuracy and quality through standards, audits, and cleanup
• Manage data collection, validation, entry, updates, backups, and integration
• Use Excel, Power Query, Power BI, Access, or SQL for data management
• Generate/validate reports, dashboards, and trends for decision making
• Collaborate with Sales, Marketing, Finance to meet data/reporting needs

Qualifications:

• Bachelor’s degree in Data Management/IS/CS/Statistics or related field
• 2+ years in data management/analytics
• Proficiency in Excel, Power BI, and Access
• Attention to detail and strong analytical, organizational, and communication skills

Preferred Skills:

• Experience with SharePoint/OneDrive; Power Automate/Power Apps
• Ability to transform large volumes of Excel data
• Familiarity with data visualization and BI tools; basic programming is a plus

Knowledge Management Specialist

Taguig, National Capital Region; Salary: ₱900,000 - ₱1,200,000

Posted today

Job Description

Overview: Assist the KM Manager in managing Knowledge Base tools and processes, ensuring third-party contact center agents and support teams comply with KM programs, products, and projects.

Functions:

• Monitor Knowledge systems and services
• Assist in product development and inter-team communication for KM
• Identify critical knowledge beyond technical know-how
• Manage relationships with outsourced contact centers regarding KM utilization/compliance
• Collaborate on content management with internal teams
• Organize curriculum-related knowledge and services
• Build relationships to acquire knowledge for streamlined processes and collaboration
• Monitor IT tools/systems related to KM and implement improvements
• Analyze data to drive performance improvements and KM utilization
• Occasional site visits may be required

Employment Standards:

• Strong communicator and team player
• Organized and detail-oriented
• Flexible with schedules, including weekends/holidays
• Open to extended hours when needed

Qualifications:

• Bachelor’s degree in Bus/PM or related field
• 2+ years KM experience; knowledge of GenAI for KM optimization preferred
• Experience with multimedia content editing and process documentation
• Proficient in KM systems and knowledge of local telecom industry
• Proficient with MS Office

Change Management Specialist

Posted 1 day ago

Job Description

Summary: Support change strategies to promote adoption, reduce resistance, and enable smooth transitions. Coordinate with cross-functional teams to assess impacts, develop communication plans, and deliver training. Monitor progress and use data to adjust strategies.

Duties and Responsibilities:

• Assist in implementing change plans and identifying impacted members
• Monitor risks and mitigations; spot inefficiencies and recommend improvements
• Guide adoption of new tools and processes
• Maintain documentation; track adoption and engagement
• Assist in surveys and gather change readiness input

Qualifications:

• Graduate in Business, Psychology, HR, Organizational Development, or IT
• At least 2 years in organizational change management
• Continuous learner, initiative, creativity & innovation

Insurance Management Specialist

Posted today

Job Description

Overview: Manage end-to-end insurance processes including policy renewals, claims handling, and risk mitigation. Coordinate with brokers and internal stakeholders to maintain compliance and optimize insurance portfolios.

What you will do:

• Manage policy renewals, claims filing, and documentation
• Evaluate contracts, negotiate terms and premiums
• Execute risk management activities to ensure adequate protection
• Ensure complete and accurate insurable items documentation
• Review risk survey recommendations and integrate findings
• Collaborate on claims with brokers/operations; monitor outcomes
• Maintain centralized insurance documentation; ensure audit readiness
• Advise internal clients on insurance needs and policy utilization
• Review accounts statements and ensure timely premium payments

Requirements:

• At least 1 year of relevant experience in the same industry

Facilities Management Specialist

Posted 1 day ago

Job Description

Overview: On-site role in Las Piñas for Facilities Management, including building management, FM budgeting, maintenance, and energy management. Responsibilities include scheduling maintenance, ensuring safety/compliance, managing budgets, and implementing energy-saving initiatives.

Qualifications:

• 1–3 years of related experience
• Bachelor’s degree in Facilities Management, Engineering, or related field preferred
• Experience with building permits/licenses
• Strong organizational and multitasking abilities

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