Dealer Coordinator

2 weeks ago

Pangasinan Philippines UPTC Full time

Job Description Key Responsibilities Assist walk-in and scheduled applicants throughout the loan application process. Achieve assigned sales targets by actively promoting loan products and ensuring customer satisfaction. Conduct field credit investigations and submit results in accordance with prescribed standards and timelines. Monitor customers’ first three installment payments to ensure timely settlement. Encourage customers to settle delayed payments through SMS reminders, follow-up calls, or courtesy visits. Perform customer Know-Your-Customer (KYC) procedures , including authentication of valid IDs, signature verification, and facilitation of contract signing and customer briefing during MotorsikLOAN release. Ensure complete and accurate submission of loan and dealer documents for booking within the day—or at the latest, the following business day—free from deficiencies. Submit loan folders (loan and dealer documents) promptly for safekeeping, arranged in accordance with set standards, to the SBF Head Office or SMU after booking. Provide regular updates to dealers on the status of loan applications endorsed to SBF. Conduct customer briefings during unit release and loan document signing. Build and maintain strong business relationships with assigned dealer partners. Deliver excellent service to all stakeholders: Customers: Assist with two-wheel (2W) loan applications and respond to loan-related inquiries. Dealer Partners: Provide timely updates on the status of endorsed MotorsikLOAN applications. Qualifications Experience: With or without prior experience (training will be provided upon successful hiring) Education: High School Graduate, Senior High School Graduate, Vocational Graduate, or College Undergraduate/Graduate Preferred Background: Experience in the two-wheel (2W) industry or a sales-related role is an advantage. Tech-savvy individuals, especially those comfortable using mobile phones for work-related tasks, are preferred. Employment History Restriction: Candidates must not have been employed by any SBFI-partnered dealer within the past year (refer to the provided list). Special Requirements Must own a motorcycle and possess a valid driver’s license (Non-Professional or Professional). Must be able to submit the following pre-employment documents : NBI Clearance Medical Certificate (Fit to Work) Diploma Transcript of Records (TOR) or Form 137 Certificate of Completion (COC) or Certificate of Employment (COE) Additional Benefit: Eligible employees may apply for a MotorsikLOAN (motorcycle loan) after completing at least six (6) months of employment with the company. #J-18808-Ljbffr

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