
Travel Specialist
4 weeks ago
Travel Specialist (Travel Account – GDS) – WNS Pasig, National Capital Region, Philippines. Onsite 100% at WNS Eastwood Site.
Responsibilities- Must be amenable to work 100% onsite in WNS Eastwood Site.
- Proficiency in one or more GDS systems (Worldspan, Sabre, Galileo, Amadeus, and Apollo).
- Thorough understanding of International/US Domestic Ticketing, Exchange, Refunds, Hotel, and Car booking.
- Good knowledge about OBT (Concur, Get there etc.).
- Efficient knowledge of IATA World Geography, including TC Areas, Global Indicator, and Type of Journey.
- Ability to interpret Fare calculation lines on GDS ticket images.
- Capability to perform Manual fare calculations for Partial Exchange and Partial Refund scenarios.
- Strong verbal and written communication skills, with comprehension of US and UK accents.
- Capacity to provide optimal solutions to travelers during after-hours or emergency situations.
- Excellent interpersonal and communication skills, fostering effective collaboration with internal and external stakeholders.
- Approachable, cooperative, and a team player, able to garner trust and support from team members and peers.
- Proficient in Customer Service Skills for managing corporate travellers.
- Proficiency in one or more GDS systems (Worldspan, Sabre, Galileo, Amadeus, Apollo).
- At least 2 years of experience/knowledge in one or more GDS applications (Sabre, Worldspan, Apollo, Amadeus, or Galileo).
- Thorough understanding of International/US Domestic Ticketing, Exchange, Refunds, Hotel, and Car booking.
- Good knowledge about OBT (Concur, Get there etc.).
- Efficient knowledge of IATA World Geography, including TC Areas, Global Indicator, and Type of Journey.
- Ability to interpret Fare calculation lines on GDS ticket images.
- Capability to perform Manual fare calculations for Partial Exchange and Partial Refund scenarios.
- Strong verbal and written communication skills, with comprehension of US and UK accents.
- Capacity to provide optimal solutions to travelers during after-hours or emergency situations.
- Excellent interpersonal and communication skills, fostering effective collaboration with internal and external stakeholders.
- Approachable, cooperative, and a team player, able to garner trust and support from team members and peers.
- Associate
- Full-time
- Customer Service and Training
- Outsourcing and Offshoring Consulting
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Travel Specialist
6 days ago
Pasig, Philippines WNS Full timeOverview Travel Specialist (Travel Account – GDS) – WNS Pasig, National Capital Region, Philippines Responsibilities Proficiency in one or more GDS systems (Worldspan, Sabre, Galileo, Amadeus, and Apollo) Thorough understanding of International/US Domestic Ticketing, Exchange, Refunds, Hotel, and Car booking Good knowledge about OBT (Concur, Get there...
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Training Specialist
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Product Development Specialist
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