Home Based Operations Manager

2 days ago

Philippines Delegate CX Full time
is responsible for ensuring seamless collaboration across sales, design, production, outsourcing, administration, and support teams. Acting as the critical link between the founder and frontline operations, this role is responsible for overseeing daily workflows, managing VIP accounts, resolving escalations, and building standardized processes (SOPs) that drive efficiency and prevent recurring issues. The ideal candidate is both a hands-on operator and a strategic manager who can keep cross-departmental functions aligned for sustained growth.**REQUIRED CORE COMPETENCIES** **Client & Account Responsibilities** Full takeover of the founder’s day-to-day operational responsibilities.**Education**: Bachelor’s degree in Business Administration, Operations Management, or a related field preferred; equivalent work experience will also be considered. 2–3+ years of management experience, preferably in a production or service-based environment. Bonus points for experience in decorated apparel, screen printing, embroidery, DTG, DTF, or promotional products. **Experience:** **Language Proficiency:** Strong verbal, written, and English communication skills. **Working schedule:** Ability to work overnight/graveyard shifts in Philippine time or within US operating hours. **Technical Skills:** Strong leadership and team management skills with the ability to oversee multiple departments and functions simultaneously. **WHAT WE OFFER** **Benefits of working with us:** Company-provided career skills training courses
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