Outbound Sales Representatives

4 weeks ago

Mandaue, Philippines Remote VA Full time

Overview

We are seeking a dynamic and enthusiastic Cold Calling and Customer Service Representative to join our remote team. The ideal candidate is a skincare enthusiast with a warm personality, excellent communication skills, and a passion for building long-term customer relationships. You will be responsible for cold calling prospective clients, taking orders, answering customer service questions, and maintaining regular contact with our existing clients.

Responsibilities
  • Cold Calling: Reach out to med spas, independent plastic surgeons, dermatologists, and licensed estheticians to introduce them to the products.
  • Customer Service: Answer product questions, provide excellent customer service, and take phone and email orders.
  • Client Check-ins: Conduct monthly check-ins with existing clients to maintain relationships, ensure customer satisfaction, and identify upselling opportunities.
  • Order Management: Process and manage incoming orders, ensuring timely and accurate handling of customer requests.
  • Maintain CRM: Keep detailed records of client interactions, feedback, and any follow-up needed using CRM tools.
Qualifications
  • A passion for skincare and familiarity with professional skincare products.
  • Excellent verbal and written English communication skills.
  • Warm, friendly, and approachable demeanor.
  • Ability to work independently and manage time effectively in a remote setting.
  • Previous experience in cold calling, customer service, or sales.
Additional Details
  • Commission on each new sale
  • Work From Home
  • Full Time
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