Voice Network Engineer

4 weeks ago

Metro Manila Philippines Buscojobs Full time

Job Description Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. We are currently looking for Network Voice Engineer for one of our clients based in Philippines for 6-12 months full-time, contract opportunity on Avensys payroll in Manila. Location: Uptown Place Tower, BGC Shift Schedule: Shifting Schedule Work Set-up: Hybrid, 2x a week scheduled every Tuesday and Wednesday – depending on the requirements of the project. Must have skills: AudioCodes SBCs and Media Gateways, Strong expertise in Cisco CUCM, Proficiency with Cisco CME, Solid understanding of SIP, H.323, MGCP, and other voice protocols. Job Title: Voice Network Engineer / Voice Operations Specialist Job Summary: This role is responsible for the comprehensive management of the organization's voice network infrastructure. Design, deploy, and manage voice infrastructure (CUCM, CME, AudioCodes SBCs/Gateways). Configure SIP, call routing, and dial plans. Provide advanced support and troubleshoot complex voice issues. Monitor voice network performance and analyze CDRs. Maintain technical documentation and ensure standards compliance. Collaborate with IT teams on voice system integration. Utilize ServiceNow for incident/change management and CMDB updates. Requirements: Proven experience with Cisco CUCM/CME and AudioCodes platforms. Strong knowledge of SIP, H.323, MGCP, and VoIP technologies. Basic IP networking (VLANs, QoS, VPNs). Experience with ServiceNow ITSM and CMDB. Excellent troubleshooting, documentation, and communication skills. #J-18808-Ljbffr

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