Account Manager

Overview Employment type: Full-time Work setup: Onsite (Megatower, Ortigas) As an Account Manager - Marketplaces , you’ll lead ecommerce operations and growth strategies across top platforms like Amazon and Walmart. You’ll manage listings, pricing, inventory, and brand presence while partnering with cross-functional teams to boost visibility, performance, and profitability in a competitive digital landscape. Welcome to Emapta Philippines Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024 , Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. Apply now and be part of the #EmaptaEra Responsibilities Develop and execute marketplace account strategies to achieve revenue, profitability, and market share targets Monitor competitor activity and marketplace trends to identify opportunities for growth Collaborate with digital marketing teams to plan and execute paid search, sponsored product, and promotional campaigns Account & Relationship Management: Serve as the primary contact for marketplace account managers and platform representatives; manage joint business planning, negotiate terms, and track performance against KPIs; build strong relationships with external partners to secure merchandising opportunities and enhance visibility Product Content & Optimization: Ensure listings are SEO-optimized with compelling titles, bullet points, images, A+ content, and brand store enhancements; maintain product catalog accuracy, manage variations, and oversee detail page improvements; collaborate with creative teams for brand-aligned visuals and video content; oversee brand registry, IP protection, and review strategies; forecast demand in collaboration with supply chain and inventory teams; plan and execute promotions, coupons, and seasonal campaigns; monitor fulfillment methods and optimize for profitability; ensure compliance with marketplace requirements and maintain pricing strategies; coordinate with operations and 3PL partners for seamless fulfillment Analytics & Reporting: Utilize tools to track KPIs; provide regular reports on sales, traffic, conversion, and ROI; identify and resolve risks; present actionable insights to leadership and cross-functional teams KPIs: Track total sales revenue, % of optimized listings, Buy Box ownership percentage, in-stock rate across top SKUs Executes on Strategic Direction: Support strategic initiatives, identify and address challenges, adapt to shifting priorities, collaborate to achieve shared objectives Energizes the Organization: Align with Vision, Purpose, and Values; take initiative and inspire others; guide teams through change; share expertise and foster collaboration Drives & Delivers Results: Align performance goals, optimize resources, anticipate risks, and consistently meet or exceed targets Builds Organizational Capabilities: Seek continuous improvement, attract and nurture talent, build trust, and demonstrate adaptability Qualifications Bachelor's degree in Business, Marketing, Ecommerce, or related field 3+ years of experience managing ecommerce marketplace accounts (Amazon Seller Central/Vendor Central, Walmart Marketplace, etc.) Proven track record of driving revenue growth and optimizing account performance in a fast-paced digital commerce environment Strong knowledge of ecommerce platforms, digital merchandising, and online marketing strategies Knowledge of AI-powered keyword research tools (e.g., Helium 10, Jungle Scout, Perpetua) Analytical mindset with proficiency in Excel, Google Analytics, and marketplace reporting tools Excellent negotiation, communication, and relationship-building skills Detail-oriented with strong project management abilities Ability to thrive in a fast-paced, growth-oriented environment Preferred Qualifications Experience building AI-enhanced dashboards in Power BI, Looker, or Tableau Skilled in using LLMs for reporting and content generation Familiarity with AI chat agents or workflow tools for automating marketplace tasks Knowledge of AI-driven review sentiment analysis tools to interpret customer feedback #J-18808-Ljbffr