Manager, Operational Compliance Services

2 days ago

Metro Manila Philippines IQ-EQ Full time

Job Summary: This role is a leadership position responsible for managing a team of AML/KYC and FATCA professionals while ensuring operational excellence and regulatory compliance. Core Responsibilities: Lead team performance and development Ensure service delivery excellence Manage client relationships Drive operational efficiency Monitor compliance standards Oversee resource allocation Direct process improvements Ensure regulatory compliance Manage team workload Tasks: Manage team resources Conduct performance reviews Set team objectives Monitor deliverables Handle escalated matters Review complex cases Implement quality controls Manage departmental budgets Drive process improvements Oversee client satisfaction Direct team development Ensure regulatory standards Coordinate cross-functional efforts What We Offer: Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions Wellbeing: Additional social benefits such as private health and dental cover, life assurance, discounted gym membership, eye test and corporate GP Annual leave: All our employees are entitled to 25 days paid leave, plus all UK public holidays. Enhanced maternity and paternity, including shared parental leave and adoption leave Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day Qualifications: Educational Background: Bachelor’s degree in finance, Accounting, Business Management, or related disciplines Advanced degree (e.g., MBA) or professional certification (ACAMS) is an advantage Professional Experience: Minimum of 5 years of AML/KYC compliance experience Background in wholesale banking, corporate funds, or private equity is strongly preferred Experience managing compliance teams is essential Must be available and willing to work on a night shift schedule Skills and Key Behaviours: Expertise in managing compliance teams and ensuring operational excellence Proficiency in resource allocation and regulatory adherence Strong understanding of risk management principles Leadership and team development capabilities Effective communication and stakeholder management Strategic mindset with a focus on continuous improvement Decisive and results-driven approach to addressing challenges We are committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We are an equal opportunities employer and welcome applications from all qualified candidates. #J-18808-Ljbffr

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