Consultative Analytics Data Specialist II

4 weeks ago

Manila, Philippines Crawford & Company Full time

Consultative Analytics Data Specialist II Join to apply for the Consultative Analytics Data Specialist II role at Crawford & Company Job Description Responsible for acquiring and analyzing workers’ compensation claim information to manage data within scope of responsibility. Responsibilities Gather, analyze, and manage workers' compensation claim data, including medical records and work status updates, to ensure accurate and timely entry. Communicate with healthcare providers and stakeholders to collect and verify missing or unclear claim information. Collaborate with claim teams and escalates issues to internal or client contacts per SOPs to resolve RTW or job offer concerns. Partner with cross-functional teams to validate data, update internal guidelines, and maintain consistency with evolving client protocols. Research and improve processes, participate in ad hoc projects, and provide operational support to optimize efficiency and effectiveness. Conduct quality assurance reviews and evaluate final claim determinations to ensure compliance with regulatory standards. Test tools and workflows, document issues, and provide feedback to support continuous system and process improvement. Support year-end OSHA log creation, including reviewing client changes, preparing hours/headcount, and implementing required log updates. Qualifications Bachelor's degree or equivalent. At least two (2) years working experience in a claims or insurance management services. Excellent oral and written communication skills. Highly organized thinking, writing and presenting so that key points are delivered powerfully and clearly to the intended audience. Capable of quickly learning new tools and programs. Able to manage multiple competing priorities. Proficient in MS Excel and PowerPoint. Skilled at simplifying complex concepts for a non-technical audience. Strives to establish and systematize best practices within team. Seniority level Entry level Employment type Full-time Job function Research, Analyst, and Information Technology Industries Insurance Referrals increase your chances of interviewing at Crawford & Company by 2x #J-18808-Ljbffr

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