Analyst - Health & Benefits (Western Europe)

Analyst - Health & Benefits (Western Europe) Location: WTW Taguig, National Capital Region, Philippines Job Overview As an Analyst within the GDC, you will contribute as part of a team involved in several activities to support our international benefits offerings. The ideal candidate will be detail-oriented with excellent data entry and manipulation skills, exposure to benefits brokerage or insurance administration, project management and some people management skills. Key Activities Administrative onboarding of new clients Perform data validation and processing using agreed upon tools, standards and techniques Support the production of benefits plan design and reporting publications Process, project and transaction management Support policy renewal activities Collect, validate and clean benefits enrollment and eligibility data Assist with enrollment processes and ensure beneficiary data is updated Monthly reconciliation of commissions and perform commission estimates Setting up client premium invoices Support claims management Support benefit audit processes Support interactions between clients, WTW and insurance vendors Performance Objectives – Excellence Apply practice specific technology and provide high quality services to internal and external Willis Towers Watson clients Perform data entry and validation, processing work using agreed upon tools, standards and techniques, including self-checking work and following review processes Significant attention to detail and excellent data manipulation skills Provide input on product and process improvements Performance Objectives – People Build relationships internally and collaborate effectively on teams both in the office and virtually across regions Demonstrate natural ease and effectiveness when dealing with associates in other Willis Towers Watson offices Performance Objectives – Clients Work with Team Leader to ensure that each project is completed on time and meets quality standards Respond to all requests and communications effectively and efficiently Increase efficiency within client teams by identifying ways to improve processes Performance Objectives – Financial Meet productivity goals Monitor project progress, developing solutions for overcoming obstacles Qualifications – Requirements Bachelor’s degree required, preferably with heavy emphasis on mathematics or business 2‑5 years’ work experience in an insurance company or outsourcing company doing life and/or health insurance operations processes (policy administration, renewals, claims, enrollment) Previous benefits or insurance experience a plus Experience with data entry, validation and manipulation (advanced Excel skills essential) Advanced proficiency in Microsoft Office (Word, Excel and PowerPoint) Ability to review and check data against subject domain knowledge (e.g., health and group benefits) and understand the data’s applicability/accuracy for the designated purpose Ability to ask the right questions and seek help where appropriate Sense of accountability; owning one’s work and taking pride in it Collaboration with a global team, including taking accountability for quality and on‑time delivery of own work and involving other team members when appropriate Structured problem solving and analytical thinking Continuous improvement mindset – increasing task efficiency and effectiveness with each product or service repetition Strong client service orientation Strong client relationship, interpersonal and team skills Proficiency in English required, good written and communication skills Able to work shift hours. Seniority level Mid‑Senior level Employment type Full‑time Job function Human Resources Referrals increase your chances of interviewing at WTW by 2x. Get notified about new Benefits Analyst jobs in Taguig, National Capital Region, Philippines. #J-18808-Ljbffr